Norm Reeves Toyota San Diego

They have provided excellent service each time I bring my Prius in. Javier is a great service rep and is always helpful. I wait for my car so I appreciate the quick service. Prius in. Javier is a great service rep and is always helpful. I wait for my car so I appreciate the quick service. More

One suggestion: Align Hertz Rental Car hours with maintenance center hours. I got the call that my SUV was ready for pick-up at 5:30, got there to pick it up before closing at 7. However, had to co maintenance center hours. I got the call that my SUV was ready for pick-up at 5:30, got there to pick it up before closing at 7. However, had to come back the following day to return the rental car since it was closed already. More

Stephen at the service department was clear about the needed repair and, when the repair wasn’t done in the time he expected, he provided a rental. He was efficient, professional and kin! needed repair and, when the repair wasn’t done in the time he expected, he provided a rental. He was efficient, professional and kin! More

Norm Reeves is a very dependable place for maintenance. They are clear about what needs to be done and they don’t pressure you into services you don’t need or might not need for a while. They also made i They are clear about what needs to be done and they don’t pressure you into services you don’t need or might not need for a while. They also made it easy to schedule my appointment and finished within 20 min of the estimated time. More

Everything was excellent but just a tad too pricey for service at a dealer . All staff were friendly professional and knowledgeable from start to pick up service at a dealer . All staff were friendly professional and knowledgeable from start to pick up More

Robert was an exceptional service writer. My car was ready on time and everything I needed was done. I like the text updates. My car was bought and has been serviced here ready on time and everything I needed was done. I like the text updates. My car was bought and has been serviced here More

Robert in service was very kind and professional. The service was very quick and thorough. He explained to me what services would be done and a estimated time that my car would be ready for pick up. service was very quick and thorough. He explained to me what services would be done and a estimated time that my car would be ready for pick up. More

Recall Part Replacement Setting up an appointment was very easy. It was accomplished on time and was complete. Dealing with Q was a pleasure and he is truly a positiv Setting up an appointment was very easy. It was accomplished on time and was complete. Dealing with Q was a pleasure and he is truly a positive asset for Norm Reeves Toyota and should be recognized as Employee of the Month! More

Always great customer service!!Shuttle service is Always great customer service!! Shuttle service is great!! Very reasonable prices for car service!! I service all of my Toyota cars through norm Always great customer service!! Shuttle service is great!! Very reasonable prices for car service!! I service all of my Toyota cars through norm reeves!! Affordable!! More

Robert F. is a great consultant in the service department. He worked with me amd got my vehicle in and out in a very reasonable amount of time. His team has proven to be very thorough and helpful department. He worked with me amd got my vehicle in and out in a very reasonable amount of time. His team has proven to be very thorough and helpful each time I go in. Thank you! More