Norm Reeves Toyota San Diego

Fast service and great service man Steven Shapley. Always very helpful and polite. Very honest and straightforward. Never a surprise. Felt very safe in waiting area during this pandemic. Always very helpful and polite. Very honest and straightforward. Never a surprise. Felt very safe in waiting area during this pandemic. More

Usually very good service department but disappointed at last visit. Service took too long and left dirty hand prints on the inside of driver's door. last visit. Service took too long and left dirty hand prints on the inside of driver's door. More

I’ve been using this dealer for my Prius service 4 years and my service guy named Sal is great and so are their prices! and my service guy named Sal is great and so are their prices! More

The employees are always attentive, friendly, and professional. Denise is my Service Rep and she is thorough and follows up with details in a timely fashion. Thank you all @ Norm Reeves Toyota San Di professional. Denise is my Service Rep and she is thorough and follows up with details in a timely fashion. Thank you all @ Norm Reeves Toyota San Diego. More

Mr Holt ( service advisor) and Mary ( customer service) , polite , professional . Came in for 2016 Toyota Corolla mileage service , recall replacement , and new key fob for lost key . Updates provided pr polite , professional . Came in for 2016 Toyota Corolla mileage service , recall replacement , and new key fob for lost key . Updates provided promptly , work completed timely , everything very clean . Thank-you for helping getting this completed with a smile More

Always very friendly and reliable. I trust their service department. I’ve been going there for years. Drop off service is great. Taken multiple cars there over decades. department. I’ve been going there for years. Drop off service is great. Taken multiple cars there over decades. More

Went in on July 16 with an appointment at 0730, did not receive word until I went up to service tec and he handed it off to someone else saying it just came up at 0930. 2 + hours for oil change with appoin receive word until I went up to service tec and he handed it off to someone else saying it just came up at 0930. 2 + hours for oil change with appointment? Will probably try another shop, even though I bought the truck there in 2004 and have done all maintenance there! This place has gone downhill since I purchased my truck and my daughters vehicle there! More

I find the company to be time conscious and good customer service care. I felt comfortable ehoke I was waiting for my car. Good job service care. I felt comfortable ehoke I was waiting for my car. Good job More

Great customer service Took care of my vehicle. Went above and beyond I am definitely going back. Took me in the same day. Great service. above and beyond I am definitely going back. Took me in the same day. Great service. More

Louie was great, and on-site experience felt safe. One concern - never got reply to initial online appointment request so had to call. That's it. concern - never got reply to initial online appointment request so had to call. That's it. More