Norm Reeves Toyota San Diego

In the last 10 years that I have been using this dealership I have always received great service. Service advisors are always pleasant and friendly. dealership I have always received great service. Service advisors are always pleasant and friendly. More

WENT FOR OIL CHANGE AND ROTATE TIRES 2018 CAMREY 17,000 MILES ONLY OIL SERVICE WAS GOOD BUT REFUSED ROTATING TIRES ?? THEY SAID FRONT TIRES WERE WORN OUT ... WHAT! THING THEY COULD DO IS SELL ME 2 TIRES FO MILES ONLY OIL SERVICE WAS GOOD BUT REFUSED ROTATING TIRES ?? THEY SAID FRONT TIRES WERE WORN OUT ... WHAT! THING THEY COULD DO IS SELL ME 2 TIRES FOR $699.00 INSTALLED AND REMOVE ROTATION CHARGE..WENT DISCOUN TIRES ROTATED TIRES FOR FREE IN 20 MINUTES ... UNBELIEVABLE...NOT A WAY TO TREAT A 21 YEAR LOYAL CUSTOMER... More

Scam. They try to charge for an aftermarket security system for $1259.00 that is not OEM. They say they can’t remove it until you try to walk. They will also try to sell you a vehicle that’s not on the system for $1259.00 that is not OEM. They say they can’t remove it until you try to walk. They will also try to sell you a vehicle that’s not on the lot and try to close and sign before it’s there. Dishonest More

Horrible. Had a paint correction under recall and they left my car filthy and scratched my rims. One would think they detail your car when they are done left my car filthy and scratched my rims. One would think they detail your car when they are done More

Amazing service and great castumer Survice. I really stay with this dealership on mMission Gorge SD, CA, because of the Javier’s Hernandez passion to help to people. with this dealership on mMission Gorge SD, CA, because of the Javier’s Hernandez passion to help to people. More

I took my car in for service, and was pleasantly impressed by their customer-to-employee ratio & prompt service. The place felt professional & organized. I would recommend this place to others. impressed by their customer-to-employee ratio & prompt service. The place felt professional & organized. I would recommend this place to others. More

Great customer service, Stephen Shapley was very knowledgeable and helpful, he helped me schedule my next service for my Prius. Will tecomend to my friends and family. knowledgeable and helpful, he helped me schedule my next service for my Prius. Will tecomend to my friends and family. More

Waiting on a Saturday is understandable, 3 hours with an appointment seems excessive, nonetheless I would have no complaints if the customer service hadn’t been dismissive, disinterested and super unfriendl appointment seems excessive, nonetheless I would have no complaints if the customer service hadn’t been dismissive, disinterested and super unfriendly. After being told 11:30, I went looking for my service rep at 12:30 who was no where to be found, I was helped by a professional young lady who went to his desk and retrieved my paperwork that had been sitting there for almost an hour. Overall I am extremely disappointed in the customer service especially considering I was helped by a member of the management team. Sincerely regret making my appointment at this dealership. More

I cannot say enough good things about your employees especially Virginia she was so personable and knowledgeable and helped me in so many ways the insurance company I am so grateful to her. Your dealers especially Virginia she was so personable and knowledgeable and helped me in so many ways the insurance company I am so grateful to her. Your dealership did a wonderful thing hiring her.Also we’d like to acknowledge Cory he was very helpful in answering questions and helping us with an issue thank you to your dealership. John Stalmer More

64 with compromised immune system here. Two employees wore mask without covering nose. One of these people passed within six feet of me. I am not comfortable with this at all wore mask without covering nose. One of these people passed within six feet of me. I am not comfortable with this at all More