Back

Norm Reeves Toyota San Diego

San Diego, CA

4.5
477 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

Directions

By Type

Showing 477 reviews

October 06, 2020

Easy to make appointment Great service; car ready in time. After service good follow up. Service rep was friendly and efficient. Would recommend this dealer More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Shapely
October 06, 2020

Great service and easy appointment creation online or over the phone. The cafe has been closed due to COVID but the lobby is a really nice place to hang while your car gets serviced. My service only took More

by Jacob Reimers
Recommend Dealer
Yes
Employees Worked With
Luis Marquez
October 06, 2020

Q Holt is really great. He has been my service person for 14 years. He is efficient, honest and reliable with service that is needed. The service department are all friendly More

by carmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
October 06, 2020

Nice and accommodating employees. Observed proper social distancing and everybody wears masks. Good job and and thank you for all you do. Continue to stay safe More

by Vee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
October 06, 2020

I was told that it could take up to 5 1/2 To have my car serviced and I was out if there in less 3 hours More

by evelynfromny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
September 18, 2020

Javier was my service rep. He was excellent he spent time with me explaining all that would be done. He also tried to find me the best price More

by judicurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Hernandez
September 15, 2020

Marc is EXTREMELY rude and has the worst customer service i cant believe that Toyota would employ someone like this. I will NEVER go back More

by Victorialec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Ridener
September 13, 2020

I was greeted by a friendly service gentleman who took very good care of me. I find the employees at Norm Reeves are friendly than the employees at DCH Toyota in Torrance. It’s too bad I don’t live in San More

by joy395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name , darn it, cause he was awesome.
September 13, 2020

Robert Farr advisor number 688 is do excellent service, friendly, take good care for car. Service wait time too long 2 hrs even I have appointment. More

by Anh phuong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr advisor 688
September 11, 2020

Very courteous and explained everything involved in the service appointment. The car actually was ready before the estimated time and there were no surprises at all! More

by Mitchmunden1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
...
13
...