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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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February 11, 2016

15K service I was able to pull right up to the drive with no appointment and get my truck in and done with little wait time. Took good care of my time and my truc More

by Lcdrummer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2016

Carlos Ramirez ***** I've been going here for almost 2 years! Love this place! Carlos Ramirez always takes great care of me! They're always super friendly. More

by andy16flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rarez
February 05, 2016

Oil Change I forgot to make a reservation for service and just pulled into the dealership. Cowboy Toyota got my car in timely, and back out within a very short More

by jcowan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2016

Excellent Service!! While having my vehicle serviced, I received the best customer service from Mr. Carlos Ramirez! He's the best person to see for your Toyota!! More

by Morataya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramirez
January 27, 2016

They took the time - and the responsibility! Driving along not doing a thing when all of a sudden my car lurched, started making awful noises and had little acceleration or breaking. I limped up More

by SueB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Jackowski [Service Department]
January 16, 2016

excellent customer service! Justin takes such great care of his customers; I needed a tire and was able to discuss pricing for tires already available at the dealership over the More

by Hurricane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Liston
January 11, 2016

Curteous, detailed service. My experience at Cowboy Toyota's service department was very positive. Service representative Carlos Ramirez was very helpful and carefully made note More

by Dave_C_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramirez
January 07, 2016

Justin Auchter I had my first accident & had never had to deal with car repairs on my own before. I took my car to a few other dealers, but just received the regular More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2015

Justin "Dr." Auchter is awesome! Justin Auchter at Cowboy Toyota was top notch -very professional. He was right on time with my appointment and had my van ready right on tim as well. More

by rgorham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

The service department is great. I had a transmission issue with my 2013 Camry and visited another Toyota Dealerships in Richardson that was not able to fix the issue. In another atte More

by Camry13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski and Terry from service
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