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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
653 Reviews

653 Reviews of Norm Reeves Toyota Dallas - Service Center

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November 23, 2016

Ememplary service. Everyone is so nice and they go above and beyond to provide excellent service. Especially Shelly. She goes the extra mile. Really,everyone at Cowbo More

by Debbie Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
November 22, 2016

Advisor: Shelly Jackowski was phoenominal Shelly truly displayed outstanding services with full explanation of my services in a timely basis. It was only 25,000mile sevice but she also found a More

by Frank Villarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
November 22, 2016

Wonderful service I have been taking my 2001 Toyota to the same place since I got it. And I Shelley has been my service rep the entire time. She knows my car and what More

by joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley
October 20, 2016

A bad day made better After a very challenging day Tobias was able to make it better. I want to say that I had an issue with getting my car into the BODY SHOP for collisio More

by chancebrenda31
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tobias and Shelly in Service department
July 16, 2016

I am not happy !!! I was there today 07/16/2016 around 12:00 mid day to get oil changed based on my service guaranty schedule.What the guys did made me upset.One of the More

by Yibo,sara251
Recommend Dealer
Yes
Employees Worked With
I am not sure about the name,he is gentleman with red t-shirt
February 24, 2016

Regular maintenance of my Toyota Justin was very professional and willing to answer my questions and concerns. Unlike other dealerships, he did not seem rushed to get you in and out More

by shirleyban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2016

15K service I was able to pull right up to the drive with no appointment and get my truck in and done with little wait time. Took good care of my time and my truc More

by Lcdrummer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2016

Carlos Ramirez ***** I've been going here for almost 2 years! Love this place! Carlos Ramirez always takes great care of me! They're always super friendly. More

by andy16flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rarez
February 05, 2016

Oil Change I forgot to make a reservation for service and just pulled into the dealership. Cowboy Toyota got my car in timely, and back out within a very short More

by jcowan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2016

Excellent Service!! While having my vehicle serviced, I received the best customer service from Mr. Carlos Ramirez! He's the best person to see for your Toyota!! More

by Morataya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramirez
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