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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
653 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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653 Reviews of Norm Reeves Toyota Dallas - Service Center
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December 06, 2019
Great service that was completed as promised. I am very pleased with the work that Shelly and Bobby do. They always have the customer's best interest in mind. They are knowledgeable and detail o I am very pleased with the work that Shelly and Bobby do. They always have the customer's best interest in mind. They are knowledgeable and detail oriented. More
by OrVal102
Employees Worked With
Shelly Jackowski, Bobby (Mechanic)
December 02, 2019
Was very disgusted with how ugly Brad Allen talked to us. We had already been getting sent to each side of dealership saying go see this person & then they would say go back & see that person & it just went We had already been getting sent to each side of dealership saying go see this person & then they would say go back & see that person & it just went round & round. Then we were told to go see Brad Allen & explain what was not running right & he immediately interrupted us & told us to “let him do his job” when we were never able to explain what was going wrong on a truck that had just been purchased less than a week ago. Never had anyone be so ugly & unprofessional. Very disgusted!!!!!!!!! More
by hmthunder29
Employees Worked With
November 11, 2019
Cowboy Toyota provides quick, outstanding service! We have purchased five or six cars from Cowboy Toyota, and we keep coming back because of the outstanding service that we receive. They are always qui We have purchased five or six cars from Cowboy Toyota, and we keep coming back because of the outstanding service that we receive. They are always quick to get us in and taken care of. More
by Dallaskel
November 08, 2019
I brought my truck in for its 25k service. I was met immediately by my service manager and was provided with excellent service as usual. All the service work was performed in a reasonable time frame. immediately by my service manager and was provided with excellent service as usual. All the service work was performed in a reasonable time frame. More
by Chapral63
Employees Worked With
Shelly Jackowski
November 08, 2019
I have purchased two vehicles there and had all the service. Shelley Jacowsky is great. I and many others have been loyal to cowboy Toyota for many years because of her. Whatever she earns is not enough! Shelley Jacowsky is great. I and many others have been loyal to cowboy Toyota for many years because of her. Whatever she earns is not enough! More
by Ron Snider
Employees Worked With
Shelley Jacowski
November 08, 2019
6k maintenance The 6k maintenance was done pretty quickly and extra minor repairs completed, Shelly Jackowski was the Service Manager that takes good care of our car The 6k maintenance was done pretty quickly and extra minor repairs completed, Shelly Jackowski was the Service Manager that takes good care of our car. More
by Tim Dalbey
Employees Worked With
Shelly Jackowski
November 08, 2019
Excellent service I have been a loyal Toyota customer for 30 years. Bought 4Runner new in 2001 and drove until 2018 (398,000 miles). I highly recommend Shelley J in t I have been a loyal Toyota customer for 30 years. Bought 4Runner new in 2001 and drove until 2018 (398,000 miles). I highly recommend Shelley J in the service department and Cowboy Toyota. Now in new Tacoma and hope to get same or more mileage. More
by GSmith
Employees Worked With
David Jones, Oscar (service driver)
November 08, 2019
Very efficient. Tried to make everything as easy as possibl Justin is the best asset Cowboy Toyota -- he is on top f every aspect of my car from the minute I roll in until I leave. Justin is the best asset Cowboy Toyota -- he is on top f every aspect of my car from the minute I roll in until I leave. More
by prius guy
Employees Worked With
July 17, 2019
I keep going back! Justin Auchter has been my service man at Cowboy TOYOTA since I bought a car there a few years ago. Friendly and thorough, and you get the impression Justin Auchter has been my service man at Cowboy TOYOTA since I bought a car there a few years ago. Friendly and thorough, and you get the impression he really does want you to leave as a happy customer. When he’s not available it’s always a pleasure working with Shelly. More
by MoJoanna
