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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
647 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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647 Reviews of Norm Reeves Toyota Dallas - Service Center
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December 12, 2019
Great customer service I stopped by to schedule an appointment for servicing my 4Runner. They set it up and I was back on the date and time specified. Shelly took care of it I stopped by to schedule an appointment for servicing my 4Runner. They set it up and I was back on the date and time specified. Shelly took care of it and kept me updated of future needs for my vehicle. She is always friendly and very personable. Great customer experience! More
by Achamlee
Employees Worked With
December 11, 2019
Awesome!!! I have taken my 2015 highlander to Cowboy Toyota for regular maintenance because they are efficient, they're professional and they are so nice. Jose I have taken my 2015 highlander to Cowboy Toyota for regular maintenance because they are efficient, they're professional and they are so nice. Jose More
by togutz
December 11, 2019
Another great experience Brought my Sequoia is for a safety recall. Scheduling the visit was quick and easy. Shelly Jackowski is the service advisor who helped me. She's a pro Brought my Sequoia is for a safety recall. Scheduling the visit was quick and easy. Shelly Jackowski is the service advisor who helped me. She's a pro and a peach of a person. More
by Jim K
Employees Worked With
Shelly Jackowski
December 07, 2019
My car was done early enough that I could make it to my next appointment on time - I so appreciated that. Shelly always takes great care of my car. next appointment on time - I so appreciated that. Shelly always takes great care of my car. More
by dzoth
Employees Worked With
Shelly Jackowski
December 06, 2019
Great service that was completed as promised. I am very pleased with the work that Shelly and Bobby do. They always have the customer's best interest in mind. They are knowledgeable and detail o I am very pleased with the work that Shelly and Bobby do. They always have the customer's best interest in mind. They are knowledgeable and detail oriented. More
by OrVal102
Employees Worked With
Shelly Jackowski, Bobby (Mechanic)
December 02, 2019
Was very disgusted with how ugly Brad Allen talked to us. We had already been getting sent to each side of dealership saying go see this person & then they would say go back & see that person & it just went We had already been getting sent to each side of dealership saying go see this person & then they would say go back & see that person & it just went round & round. Then we were told to go see Brad Allen & explain what was not running right & he immediately interrupted us & told us to “let him do his job” when we were never able to explain what was going wrong on a truck that had just been purchased less than a week ago. Never had anyone be so ugly & unprofessional. Very disgusted!!!!!!!!! More
by hmthunder29
Employees Worked With
November 11, 2019
Cowboy Toyota provides quick, outstanding service! We have purchased five or six cars from Cowboy Toyota, and we keep coming back because of the outstanding service that we receive. They are always qui We have purchased five or six cars from Cowboy Toyota, and we keep coming back because of the outstanding service that we receive. They are always quick to get us in and taken care of. More
by Dallaskel
November 08, 2019
I brought my truck in for its 25k service. I was met immediately by my service manager and was provided with excellent service as usual. All the service work was performed in a reasonable time frame. immediately by my service manager and was provided with excellent service as usual. All the service work was performed in a reasonable time frame. More
by Chapral63
Employees Worked With
Shelly Jackowski
November 08, 2019
I have purchased two vehicles there and had all the service. Shelley Jacowsky is great. I and many others have been loyal to cowboy Toyota for many years because of her. Whatever she earns is not enough! Shelley Jacowsky is great. I and many others have been loyal to cowboy Toyota for many years because of her. Whatever she earns is not enough! More
by Ron Snider
Employees Worked With
Shelley Jacowski
