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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
653 Reviews

653 Reviews of Norm Reeves Toyota Dallas - Service Center

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December 22, 2019

10000 Mile Service The service for 10,000 miles on my RAV4 was quick and easy. It actually took less time than expected. The service tech went over everything with us More

by halanddebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal K Gaspard, Stephan Del Campo
Dec 29, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your Rav4 to Cowboy Toyota for servicing. We are happy to hear that you received great customer service.

December 21, 2019

Great service resulting in my purchase of a new 2020 Tundra Justin Auchter has done a phenomenal job of taking care of me as a Toyota customer. I brought my 2010 Tundra to Cowboy Toyota for state inspection, oi More

by hanksenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Parker Jr., Josh Stevens
Dec 29, 2019 -

Norm Reeves Toyota Dallas responded

We appreciate all of your kind words about your service and car buying experience at Cowboy Toyota. We thank you for being a loyal customer and we look forward to being of service many more times in the future. Enjoy your new Tundra and Happy Holidays to you!

December 21, 2019

Excellent customer service! Shelly Jackowski always provides an excellent service! She is knowledgeable and always courteous! I always had good experience when I go to Toyota Cow More

by Carlos N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Dec 29, 2019 -

Norm Reeves Toyota Dallas responded

We are happy to hear that you always receive excellent customer service from Shelly. Thank you for continuing to trust Cowboy Toyota with your vehicle needs.

December 16, 2019

Responsive to unanticipated needs I am always pleased with the service and timing of service that Shelly Jackowski consistently offers. Been taking my vehicle here since 2007....she ha More

by Lewis_tyra
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shelley Jackowski
Dec 20, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for continuing to come see Shelly at Cowboy Toyota for servicing of your vehicle. We appreciate your kind words. See you next time!

December 14, 2019

I just got a new car from Fort Worth. I came here for maintenance since its closer. My warranty was put into the system and explained to me along with other things about my car such as the type of oil us More

by YellowHybrid
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for coming to Cowboy Toyota for your vehicle service. We are glad we provided top notch customer service. We are happy to help with any and all of your automotive needs.

December 13, 2019

Shelly is FABULOUS!!!!!!! She has taken care of me and my family for numerous years, she is WONDERFUL, VERY THANKFUL for her and all her help!!!! More

by dressagestitcher
Recommend Dealer
Yes
Employees Worked With
SHELLY, David "DJ" Jones
Dec 17, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for your continued business with Cowboy Toyota. We appreciate hearing that Shelly always provides wonderful customer service.

December 12, 2019

Great customer service I stopped by to schedule an appointment for servicing my 4Runner. They set it up and I was back on the date and time specified. Shelly took care of it More

by Achamlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Norm Reeves Toyota Dallas responded

We are so glad to hear Shelly always provides great customer service. Cowboy Toyota wants you to always bring your 4Runner to us for service.

December 11, 2019

Awesome!!! I have taken my 2015 highlander to Cowboy Toyota for regular maintenance because they are efficient, they're professional and they are so nice. Jose More

by togutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrea George
Dec 12, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for trusting Cowboy Toyota with servicing your Highlander. We look forward to seeing you at your next maintenance appointment.

December 11, 2019

Another great experience Brought my Sequoia is for a safety recall. Scheduling the visit was quick and easy. Shelly Jackowski is the service advisor who helped me. She's a pro More

by Jim K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Dec 12, 2019 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your Sequoia to Cowboy Toyota. We appreciate you letting us know that Shelly provided a great service experience.

December 07, 2019

My car was done early enough that I could make it to my next appointment on time - I so appreciated that. Shelly always takes great care of my car. More

by dzoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Dec 11, 2019 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always takes great care of your car. We are also glad that you did not have a long wait and was able to get in and out quickly.

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