Norm Reeves Toyota Dallas - Service Center

Excellent customer service This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on ti This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on time. More

Going above and beyond I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. Carlos determined that the battery was dead and would not hold a charge. Seeing that the car was still under warranty, Carlos arranged for a tow truck to come to my house a retrieve the vehicle for the scheduled maintenance and then sent a driver to pick me up once everything was taken cared of. Customer care is very important to my family and I, as we are a Toyota family. Thank you Carlos for looking after us. More

20K Mile Service Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. T Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. Thanks for the fast turnaround!!! More

Very nice visits every time I take my car for maintenance, usually pretty fast. A little advise, it would be very nice if Toyota would buy some toys that could keep children entertained while t maintenance, usually pretty fast. A little advise, it would be very nice if Toyota would buy some toys that could keep children entertained while the parents or grandparents wait for their cars to be serviced. Other dealerships has them and it makes a difference 😊 More

Service All people are nice and Mr justin is one of the best person he helped me alot.Mr justin is really very nice person.Very nice person All people are nice and Mr justin is one of the best person he helped me alot.Mr justin is really very nice person.Very nice person More

Justin is a superstar I brought my vehicle in for service. Justin quickly checked me in. He checked for any recalls and put in the service request. Twenty minutes later he I brought my vehicle in for service. Justin quickly checked me in. He checked for any recalls and put in the service request. Twenty minutes later he called me to pick up the vehicle. Absolutely amazing. Now I can go about my day with a fresh service behind me. Thank you, Justin and Cowboy Toyota. More

Great service each time.Justin & his team know just what to do. I always bring my car to Cowboy Toyota because it is fixed right the first time. to do. I always bring my car to Cowboy Toyota because it is fixed right the first time. More

Shelly is the best Service Rep in the entire universe!!! Cowboy Toyota has the best service in the Metroplex (which is almost like the entire universe)! Cowboy Toyota has the best service in the Metroplex (which is almost like the entire universe)! More

Great service that was completed as promised. The regular service on my vehicle was completed quickly. I am a loyal customer when it comes to service because of the expert advice that I receive f The regular service on my vehicle was completed quickly. I am a loyal customer when it comes to service because of the expert advice that I receive from Shelly Jackowski and the professional work by Bobby the technician. Thank you for all you do. More

They consistently provide timely and efficient service. On top of all that they are the friendliest team of all!! Great job by one and all. On top of all that they are the friendliest team of all!! Great job by one and all. More