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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
654 Reviews

654 Reviews of Norm Reeves Toyota Dallas - Service Center

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February 05, 2020

My service manager (Shelly) did a awesome job with handling my 30K service work on my Tundra. They work was completed in a timely manner. More

by Chapral63
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Feb 05, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided awesome customer service. Thank you for bringing your Tundra to the Cowboy Toyota Service Department.

February 05, 2020

Prompt Service These guys are the best. You pull up for service, immediately takes your car for service and back before you know it. Very professional and friendly More

by peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Fegraeus
Feb 05, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your experience at the Cowboy Toyota Service Department. See you next time!

February 01, 2020

Shelly Schowski is always knowledgeable of what needs to be done. Very nice to work with! Company should be glad to have her, a real asset! More

by allez25
Recommend Dealer
Yes
Employees Worked With
Shelly, Schowski
Feb 01, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that you always receive great customer service from Shelly. We appreciate you bringing your vehicle to the Service Department at Cowboy Toyota.

January 30, 2020

Fast service Very fast professional service every time I visit to get my car serviced. Staff is always friendly and knowledgable. I'll be back again, Thank you! More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive professional service when having your vehicle serviced at Cowboy Toyota. We look forward to seeing you next time. Thank you.

January 30, 2020

Always a Great Experience I'm always treated very well at Cowboy Toyota. The service is excellent and the prices are good, based on what I get for my dollar. Highly recommend t More

by Lawrence Standifer Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive excellent service at Cowboy Toyota. Thank you for your recommendation. See you next time!

January 28, 2020

AWESOME From start to finish it was easy, all around good experience from check in to check out even though my truck was not purchased from there More

by SandyM777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that you received all around great service in our Service Department. Cowboy Toyota would love to earn your business when you are ready for your next vehicle purchase. Thank you.

January 27, 2020

Thank you Shelly J. for always making sure that everything is done to “perfection” with my vehicle. Shelly J. is an amazing Service Manager and a great asset for your company. More

by JFine
Recommend Dealer
Yes
Employees Worked With
Andrea George-Carrington
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that Shelly always provides you wonderful customer service. Thank you for bringing your vehicle to Cowboy Toyota for service.

January 26, 2020

As always, Shelly took great care of me; service was prompt and fair, as she does a fantastic job of informing the customer during the process. More

by rmheath
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides great customer service. Thank you for coming to Cowboy Toyota for servicing of your vehicle.

January 25, 2020

Shelley Jakowski and Justin Auchter always take great care of me and my cars. I drive past several Toyota dealerships and service departments to get to Cowboy Toyota because I know I am in excellent han More

by Sharon123
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Jakowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you coming the extra distance to our Service Department at Cowboy Toyota. We are happy to know that Shelly and Justin always provide awesome customer service.

January 25, 2020

The best dealership in Dallas!!! The service is speedy and fast. The price is right. The lounge area is clean with donuts and coffee. A plus service. More

by lornatexas
Recommend Dealer
Yes
Employees Worked With
Jacob and julia, David "DJ" Jones
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for calling us the best dealership in Dallas! We are glad you receive A+ service in our Service Department.

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