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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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February 08, 2020

Shelly is amazing. She is the reason we go back. We also met DJ Jones today. We we will definitely get our new car from him. More

by Sedeghi
Recommend Dealer
Yes
Employees Worked With
Shelly Hatcher
Feb 10, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for always bringing your vehicle to Shelly at the Service Department at Cowboy Toyota. We will look forward to having DJ help you with your next new car purchase!

February 08, 2020

Through and honest on issue(s) with vehicle Always friendly, very knowledgeable, very trustworthy, customer-friendly, a great atmosphere. I always bring my car back to visit with Justin Auchter. More

by misd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you always bringing your car to be serviced by Justin. We are glad you trust the Service Department at Cowboy Toyota with taking good care of your vehicle.

February 07, 2020

Always trust Cowboys. We never worry about service or sales from Cowboy Toyota. If you didn’t buy your car there, definitely use them for service. Great dealership! More

by karin.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for trusting the Service Department at Cowboy Toyota for taking care of your vehicle. We also want to be your dealership for all of your automotive needs.

February 05, 2020

My service manager (Shelly) did a awesome job with handling my 30K service work on my Tundra. They work was completed in a timely manner. More

by Chapral63
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Feb 05, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided awesome customer service. Thank you for bringing your Tundra to the Cowboy Toyota Service Department.

February 05, 2020

Prompt Service These guys are the best. You pull up for service, immediately takes your car for service and back before you know it. Very professional and friendly More

by peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Fegraeus
Feb 05, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your experience at the Cowboy Toyota Service Department. See you next time!

February 01, 2020

Shelly Schowski is always knowledgeable of what needs to be done. Very nice to work with! Company should be glad to have her, a real asset! More

by allez25
Recommend Dealer
Yes
Employees Worked With
Shelly, Schowski
Feb 01, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that you always receive great customer service from Shelly. We appreciate you bringing your vehicle to the Service Department at Cowboy Toyota.

January 30, 2020

Fast service Very fast professional service every time I visit to get my car serviced. Staff is always friendly and knowledgable. I'll be back again, Thank you! More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive professional service when having your vehicle serviced at Cowboy Toyota. We look forward to seeing you next time. Thank you.

January 30, 2020

Always a Great Experience I'm always treated very well at Cowboy Toyota. The service is excellent and the prices are good, based on what I get for my dollar. Highly recommend t More

by Lawrence Standifer Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive excellent service at Cowboy Toyota. Thank you for your recommendation. See you next time!

January 28, 2020

AWESOME From start to finish it was easy, all around good experience from check in to check out even though my truck was not purchased from there More

by SandyM777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that you received all around great service in our Service Department. Cowboy Toyota would love to earn your business when you are ready for your next vehicle purchase. Thank you.

January 27, 2020

Thank you Shelly J. for always making sure that everything is done to “perfection” with my vehicle. Shelly J. is an amazing Service Manager and a great asset for your company. More

by JFine
Recommend Dealer
Yes
Employees Worked With
Andrea George-Carrington
Jan 31, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that Shelly always provides you wonderful customer service. Thank you for bringing your vehicle to Cowboy Toyota for service.

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