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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
654 Reviews

654 Reviews of Norm Reeves Toyota Dallas - Service Center

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March 03, 2020

Great service at this dealership. Sales service and parts. Very user friendly. My service adviser showed great expertise and my vehicle was ready in less than an hour. More

by Texman02
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Norm Reeves Toyota Dallas responded

We like hearing that you received great service at Cowboy Toyota. Thank you for coming to our dealership and letting us take good care of your vehicle.

March 01, 2020

Our service was handled very quickly.We had some extra work needed,but the service tech explained it to us.We conks not do all of the things needed.She offered to do some today and the rest on our next vi More

by txjlewis
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Flores
Mar 11, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad your service appointment was handled in a timely manner. We appreciate you trusting your vehicle with our Service Department. We look forward to finishing up on your next visit to Cowboy Toyota.

February 29, 2020

Excellent customer service. Carlos Lopez, the service Excellent customer service. Carlos Lopez, the service advisor was friendly, very informative and helpful. I will definitely be going back anytime More

by arodriguez
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Mar 10, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received excellent customer service from Carlos. We look forward to servicing your truck again at Cowboy Toyota's Service Department.

February 27, 2020

Excellent Service I have purchased my vehicles at this dealership several times, I wouldn’t think of going anywhere else. Service is great. Why isn’t Shelly on the lis More

by dlbrosztexasblondrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shellly Jackowski
Mar 08, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your repeat car business with Cowboy Toyota. We want to be your dealership for sales and service.

February 27, 2020

Shelly is Wonderful I have Cowboy service my car because of Shelly. She is the best Service advisor. I have had a chance to watch her work with other customers. She tr More

by kelly_don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly K
Mar 08, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Shelly always provides excellent customer service. We appreciate you continuing to come to Cowboy Toyota for servicing your vehicle.

February 27, 2020

Excellent Service As usual Shelly makes me feel better about taking my vehicle to the dealership! She is the best and I would not consider going to anyone else. Her nam More

by JKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Mar 10, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about the customer service you always receive from Shelly in our Service Department. We hope to always have the privilege of taking care of your vehicle at Cowboy Toyota.

February 27, 2020

Great Service! My adviser was the best! The associate was very warm and attentive. Oscar was great! He gave me a ride to EL Fenix while my vehicle was being servi More

by txguy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leesa
Mar 10, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you received the best customer service from Oscar at Cowboy Toyota's Service Department. We look forward to servicing your vehicle again when it's time. Thank you.

February 26, 2020

Leesha Barnes with the Service Department at Cowboy Toyota is wonderful! She is dependable, trust worthy and amazing at her job. I look forward to seeing her when I need my car serviced. More

by SV
Recommend Dealer
Yes
Employees Worked With
Leesha Barnes
Mar 08, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received wonderful customer service from Leesha. Thank you for trusting the Cowboy Toyota Service Department with servicing your vehicle.

February 21, 2020

Have been a customer for 22 years now. They continue to offer first class service. Shelly Jackowsk is top notch. She's honest with you and knows her business. More

by sarcar
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowsk, Josh Stevens, Andrea George-Carrington
Mar 08, 2020 -

Norm Reeves Toyota Dallas responded

We really appreciate your loyalty and continued business with Cowboy Toyota. We are glad you always receive top notch customer service from Shelly. See you next time!

February 19, 2020

As always top notch service! Shelly has been taking care of me and my vehicles since 1997. Justin filled in for Shelly this visit but service was great!! More

by ellenperitz
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Mar 08, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you always coming to Cowboy Toyota and that you always receive top notch service from Shelly. See you next time!

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