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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
654 Reviews

654 Reviews of Norm Reeves Toyota Dallas - Service Center

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March 31, 2020

Great and Quick Service Cowboy Toyota offers great customer care for vehicles servicing. They make you feel special and provide honest recommendations for service needed, no More

by VASW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Green, LEESHA BARNES
Apr 01, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience with our Service Department. Thank you for trusting Cowboy Toyota with taking good care of your vehicle. See you next time!

March 27, 2020

service Clean, friendly,courteous,professional fast washed and wiped down outside of car I am a man of few words so if you want my comments, More

by rrash3112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received top notch customer service from Shelly. Thank you for coming to Cowboy Toyota for servicing of your vehicle.

March 24, 2020

Quality customer service Shelly Jackowski provides a high level of quality customer service recently and has for many years. She ensures my Avalon is regularly maintained an More

by Jeffery Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for always trusting Shelly with servicing your Avalon. We appreciate you coming to Cowboy Toyota for service. See you next time!

March 19, 2020

Leasha always does a great job of taking care of me! It was nice having my car inspected at the same time as service! In these virus ridden days, that means fewer interactions and less chance of getting s More

by Davemullally
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leasha in service is 5 star
Mar 26, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing Leesha provided you fantastic customer service. We are glad you were able to get multiple items taken care of at your visit to Cowboy Toyota. Thank you for your business!

March 17, 2020

Excellent Customer Service by Justin I highly recommend Cowboy Toyota Service Center. Justin always has a smile on his face. He is very professional, informative, trustworthy, and friendl More

by misd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you continuing to bring your vehicle to Justin for service at Cowboy Toyota. Thank you for your trust in us to take good care of your vehicle.

March 15, 2020

Justin always makes me feel like family. He truly cares about the vehicle and never suggest repairs that aren’t needed. Cowboy Toyota is the only place I will take my vehicle. More

by Donnas1955
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for trusting the Service Department and Justin to take good care of your vehicle. We appreciate your continued business at Cowboy Toyota.

March 14, 2020

Service Professional and friendly staff. Maintenance service was performed on 2012 4-Runner. All of the required services were discussed and agreed including More

by jgmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski (service)
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your 4Runner to Cowboy Toyota for service. We are glad you received great customer service.

March 13, 2020

Found route of cause and repaired quickly Repair shop found problem quickly. The part needed was not in stock. Once the part arrived (next day) the repair was completed in a few hours. I wa More

by scongleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Adkins, John Pena
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

We are happy you were pleased with the repair of your vehicle. We hope you will come back to Cowboy Toyota for any sales or service needs. Thank you!

March 12, 2020

Great Experience Everyone at Cowboy Toyota is always professional and strives to provide a first class customer experience. They are very thorough and explain all wo More

by DJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you trusting Cowboy Toyota with servicing your car. We are happy to hear that you always receive first class customer service. See you next time!

March 11, 2020

Inspection, transmission flush, valve cover seal replacement Shelly has been with me for almost 10 years now and is the reason I will continue to buy from Cowboy Toyota. The customer service is great and she alw More

by rebecca.manrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly.
Mar 11, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for continuing to come see Shelly and have your car serviced at Cowboy Toyota. We appreciate your repeat business. See you next time!

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