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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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April 10, 2020

Super speed service vice for getting safety inspection so I can complete on line registration renewal of registration and make sure I would be able to have new sticker before expiration More

by Chammert
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received super service from our Service Department. Thank you for coming to Cowboy Toyota for your vehicle inspection.

April 05, 2020

As always, Shelley is great, knowledgeable and very friendly, helpful. It is indeed a pleasurable experience to come back and deal with her and of course the rest of the team that she represents so we’ More

by ChalilloLXIII
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for trusting Shelly and the team at the Cowboy Toyota Service Department with taking care of your vehicle. We appreciate your loyalty to our dealership. See you next time!

April 02, 2020

I was well taken care of I was confused by the condition of the electrical system, and I was contemplating various scenarios to do the battery replacement myself, but I couldn More

by tomboettcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that Cowboy Toyota was able to assist with your electrical system. Thank you for trusting our Service Department with taking care of your vehicle.

March 31, 2020

Great and Quick Service Cowboy Toyota offers great customer care for vehicles servicing. They make you feel special and provide honest recommendations for service needed, no More

by VASW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Green, LEESHA BARNES
Apr 01, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience with our Service Department. Thank you for trusting Cowboy Toyota with taking good care of your vehicle. See you next time!

March 27, 2020

service Clean, friendly,courteous,professional fast washed and wiped down outside of car I am a man of few words so if you want my comments, More

by rrash3112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received top notch customer service from Shelly. Thank you for coming to Cowboy Toyota for servicing of your vehicle.

March 24, 2020

Quality customer service Shelly Jackowski provides a high level of quality customer service recently and has for many years. She ensures my Avalon is regularly maintained an More

by Jeffery Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for always trusting Shelly with servicing your Avalon. We appreciate you coming to Cowboy Toyota for service. See you next time!

March 19, 2020

Leasha always does a great job of taking care of me! It was nice having my car inspected at the same time as service! In these virus ridden days, that means fewer interactions and less chance of getting s More

by Davemullally
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leasha in service is 5 star
Mar 26, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing Leesha provided you fantastic customer service. We are glad you were able to get multiple items taken care of at your visit to Cowboy Toyota. Thank you for your business!

March 17, 2020

Excellent Customer Service by Justin I highly recommend Cowboy Toyota Service Center. Justin always has a smile on his face. He is very professional, informative, trustworthy, and friendl More

by misd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you continuing to bring your vehicle to Justin for service at Cowboy Toyota. Thank you for your trust in us to take good care of your vehicle.

March 15, 2020

Justin always makes me feel like family. He truly cares about the vehicle and never suggest repairs that aren’t needed. Cowboy Toyota is the only place I will take my vehicle. More

by Donnas1955
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for trusting the Service Department and Justin to take good care of your vehicle. We appreciate your continued business at Cowboy Toyota.

March 14, 2020

Service Professional and friendly staff. Maintenance service was performed on 2012 4-Runner. All of the required services were discussed and agreed including More

by jgmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski (service)
Mar 21, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your 4Runner to Cowboy Toyota for service. We are glad you received great customer service.

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