Norm Reeves Toyota Dallas - Service Center

Shelly in the service department is the best - She always take care of me and my car and never have to worry about anything. - She's Great - She always take care of me and my car and never have to worry about anything. - She's Great More

Shelly is the best! Great service. I was In and out quickly and felt safe during this pandemic Shelly always makes sure I get the service I need and within my budget quickly and felt safe during this pandemic Shelly always makes sure I get the service I need and within my budget More

Cowboy came to my home and picked up the car for ToyotaCare and a state inspection. They called me to let me know they were on their way, wore mask and respected social distancing, and delivered th ToyotaCare and a state inspection. They called me to let me know they were on their way, wore mask and respected social distancing, and delivered the car back to me timely. Excellent experience end-to-end! More

work was done quickly ! I have only gone to Toyota since I bought my car there in 2005, Shelly Jackowski and her team are the only ones who have worked on car. She tells me I have only gone to Toyota since I bought my car there in 2005, Shelly Jackowski and her team are the only ones who have worked on car. She tells me exactly what it will cost and if there is a variation she lets me know before the work is done so there are no surprises. I just recommended Cowboy and Shelly's team, to a friend who's been getting the run around at another Toyota dealership. More

Hello Cowboy Toyota, as always I received excellent care and attention by Ms Aleesha Barnes. Ms Barnes is always friendly and eager to please her customers. I allowed a family member to use my car for 8 mon and attention by Ms Aleesha Barnes. Ms Barnes is always friendly and eager to please her customers. I allowed a family member to use my car for 8 months. My car (seats, passenger side) came back in a horrible condition. Ms Aleesha made sure the detail dept didn't get it to me until she was satisfied with its detailing. I didn't think it was possible to get it cleaned. I don't know the person's name that did the "miracle" cleaning but he deserves a raise. He did an incredible job. These two people provided Excellent service that me and other Toyota customers for life appreciate. It makes me happy to know that Cowboy Toyota cares about its customers and goes beyond and above to make it customers feel appreciated. Thank you MS Aleesha Barnes. Thank you Detail Dept More

State Inspection Great job by Cowboy Toyota. Great job by Justin Auchter as usual. Thanks for the efficient and timely service you provide. I always recomment Cowboy T Great job by Cowboy Toyota. Great job by Justin Auchter as usual. Thanks for the efficient and timely service you provide. I always recomment Cowboy Toyota to others to buy cars and for service. More

I needed an oil change for my 2007 Sequioa Very efficient on time and money. During the COVID-19, the service members remembered to wear their masks, gloves and kept with the social distancing Very efficient on time and money. During the COVID-19, the service members remembered to wear their masks, gloves and kept with the social distancing practices. More

It was a good visit and having issues with syncing my phone with the truck system it’s a 2019 Toyota tundra… He scheduled an appointment for me to sync it with Apple software but for some reason it wasn’ phone with the truck system it’s a 2019 Toyota tundra… He scheduled an appointment for me to sync it with Apple software but for some reason it wasn’t available? So I was in and out in about an hour and I did get some syncing issues resolved but not to the fullest extent soooo I’m probably just thinking about trading in for a 2020 tundra... told me no syncing issues More

Shelly is GREAT Keep Shelly and pay her more money. She is the BEST, always taking care of us since 2005. We would not even think of going elsewhere unless Shelly Keep Shelly and pay her more money. She is the BEST, always taking care of us since 2005. We would not even think of going elsewhere unless Shelly did, then we would follow her. More

Fast oil change The team provided a fast oil change and needs assessment even though I was in the service center for less than an hour. Thank you. The team provided a fast oil change and needs assessment even though I was in the service center for less than an hour. Thank you. More