Norm Reeves Toyota Dallas - Service Center

Appreciate the prompt service on my new Camry. Felt a slight rub in the wheels. My service advisor ordered the parts, followed up with an appointment call, got me seen and back timely. Provided me a loan slight rub in the wheels. My service advisor ordered the parts, followed up with an appointment call, got me seen and back timely. Provided me a loaner vehicle and had the car repaired under warranty and back to me the following morning. Excellent job Leesha Barnes! More

The service is always great. I always have enjoyed working with Justin. I worked today with Bobbie in Justin's absence she provided great customer service. working with Justin. I worked today with Bobbie in Justin's absence she provided great customer service. More

I will state once again the excellent service that I have always received from Shelley and the mechanic staff. They are the reason I continue to visit for all of my vehicle's needs. I hope to reach 500,000 always received from Shelley and the mechanic staff. They are the reason I continue to visit for all of my vehicle's needs. I hope to reach 500,000 miles in the future. (435,000 current) More

I had a great experience when I purchased my 2018 Tacoma with Raul. The service department has been great to work with as well. I have worked with Jacob and Justin and they both where very professional. God with Raul. The service department has been great to work with as well. I have worked with Jacob and Justin and they both where very professional. God Bless you all. Stay safe and strong. More

Shelly Jackowski is the BEST! She is always friendly and helpful. She knows what items need care when I take my car in and what can be safely postponed. helpful. She knows what items need care when I take my car in and what can be safely postponed. More

Maintenance Shelly is very professional always does a great job. She tells me what needs to be done and they get it done within the time they say. Highly recommen Shelly is very professional always does a great job. She tells me what needs to be done and they get it done within the time they say. Highly recommended. More

I have no complaints every visit I have for any service is met with friendly service staff. My expectations are always exceeded .Great Job Always! is met with friendly service staff. My expectations are always exceeded .Great Job Always! More

Car Maintenance I have always received excellent service at this dealership. Shelly Jackowski has always given me professional customer service, and I totally trust h I have always received excellent service at this dealership. Shelly Jackowski has always given me professional customer service, and I totally trust her and the technicians to repair my car efficiently. More

Shelley is always very professional and friendly. She always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department are one of the main reason I buy my vehicles at Cowboy Toyota. I would recommend Cowboy Toyota to anyone looking for a new vehicle with an excellent service department for continued maintainence. More

Excellent!!! Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. More