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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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June 05, 2020

18month maintenance Always please with the service I receive when I bring my vehicle to have it service. Thank you for having a wonderful on board and providing such grea More

by mlaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you always receive great customer service in our Service Department. Cowboy Toyota wants to take good care of your vehicle each and every time.

June 05, 2020

Cowboy Toyota is excellent mainly because of Shelley Jackowski. Thank you for A++ service. We will continue to be loyal customers always. Thank you a More

by Tricia ault
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Cowboy Toyota wants to thank you for being loyal customers. We are glad that you always receive excellent customer service from Shelly.

June 05, 2020

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

June 05, 2020

Shelly has always been professional and has a great personality. She’s great at her job and is the reason why I continue to come back for all my vehicle maintenance repairs. More

by Cspringer
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We will always take good care of your vehicle in our Service Department.

June 02, 2020

Friendly employees. Fast service, the waiting area is very clean. I want to thank the person that approached me and my kids to ask if we were ok and offered us water. Overall, I love coming to cowboy Toy More

by Esmeralda
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience at Cowboy Toyota. We want you to keep bringing your vehicle to our Service Department when needed for service. Thank you!

June 02, 2020

Avalon maintenance Service manager met me as I drove into bay, took my comments and promised to check the Avalon and Change oil. The car cam back washed and was in grea More

by pdwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received top notch customer service from our Service Department. Thank you for coming to Cowboy Toyota and we look forward to servicing your vehicle next time.

May 27, 2020

Shelly is the absolute best! She has taken care of seven different Toyota’s of mine for years. I will be a customer for life. More

by Mike
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that Shelly always provides the best customer service. Cowboy Toyota appreciates your continued business and wants to be your dealership for all of your sales and service needs.

May 26, 2020

Always helpful! Leesha is always helpful, quick to respond and always looking out for my best interests. I get in and out quickly and that's very important to me. More

by Dane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Jun 06, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that Leesha always provides great customer service. Thank you for bringing your vehicle to Cowboy Toyota for service. See you next time!

May 22, 2020

As always Shelly took great care of us. Shelly has been our service advisor since 2007 and 4 different Toyota vehicles. Shelly is the reason we continue to do business with Cowboy Toyota. More

by Papaed
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota and know that Shelly will always provide excellent customer service. Thank you for trusting our Service Department with the care of all of your Toyota vehicles.

May 20, 2020

Leesha was great Overall service was great. Leesha is very knowledgeable and techs did a great job. I will be back for additional service at your facility with my cars More

by cmangum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
May 28, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received great customer service from Leesha and the entire service department team. Cowboy Toyota looks forward to your return visits to let us take good care of your vehicles.

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