Norm Reeves Toyota Dallas - Service Center

Very Good Experience My car was serviced very quickly, John Pena was a pleasure to work with, and the price was competitive. I will return and will recommend to family and My car was serviced very quickly, John Pena was a pleasure to work with, and the price was competitive. I will return and will recommend to family and friends More

Service Department is aoutstanding Whenicalled regarding a fuel pump recall the required part ordered and an installation appointment made. Everyone involved was truly outstanding. All Whenicalled regarding a fuel pump recall the required part ordered and an installation appointment made. Everyone involved was truly outstanding. All promises were met and car returned at the appointrc time. If I could give them 6 stars I would. More

Great Experience I was in and out in a good time. The place was clean and comfortable. This was my second visit and I like the location because it is not far from my I was in and out in a good time. The place was clean and comfortable. This was my second visit and I like the location because it is not far from my home. More

Cowboy Service center is and always has been great? Justin and Shelly are amazing, nothing but a pleasure. This is my 4 Toyota from Cowboy, and I’ll be back for the 5th at some point! Justin and Shelly are amazing, nothing but a pleasure. This is my 4 Toyota from Cowboy, and I’ll be back for the 5th at some point! More

professional and good bought a car from them and gone there many times for repairs on all my cars. Excellent service every time! I would highly recommend them! bought a car from them and gone there many times for repairs on all my cars. Excellent service every time! I would highly recommend them! More

Came in for an alignment and more problems were found Shelly took care of me and make the experience great ! Thankyou have a good one and be safe Shelly took care of me and make the experience great ! Thankyou have a good one and be safe More

Always Outstanding I just LOOOOVE Shelly! As a woman who knows practically nothing about cars, I appreciate that she is thorough but personable in dealing with clients i I just LOOOOVE Shelly! As a woman who knows practically nothing about cars, I appreciate that she is thorough but personable in dealing with clients in the service department. The first time I brought my truck (then a 2005 4Runner that was 10 years old), I felt like I had been placed in GREAT hands in terms of being told the truth of what I needed to be safe on the road without trying to gouge my pocketbook!! Despite the fact that I now live 15 miles away--and pass 2 other Toyota dealerships, I will still continue coming to Cowboy Toyota and Shelly if and when I need my new 2020 Highlander serviced!! Thanks Shelly...for everything!!! More

recall work She is the best, there is no one else I would rather deal with. Would continue to trade at Cowboy as long as Shelly is there, she is that good to her She is the best, there is no one else I would rather deal with. Would continue to trade at Cowboy as long as Shelly is there, she is that good to her customers More

Shelly Jackowski is the best. Pick up service good but had the wrong car to pick up. Had to call and get it straightened out which happened had the wrong car to pick up. Had to call and get it straightened out which happened More

Great service at a reasonable price Cowboy Toyota, in my experience, is THE best Toyota dealership in the DFW metroplex. The service department is remarkable. Leesha is a rock star-very Cowboy Toyota, in my experience, is THE best Toyota dealership in the DFW metroplex. The service department is remarkable. Leesha is a rock star-very professional, explained everything, ask for my questions and concerns and had me in and out asap. More