Norm Reeves Toyota Dallas - Service Center

John Pena was proactive is reaching out to let me know recall parts were and we scheduled service. Service was easy schedule and completed on time recall parts were and we scheduled service. Service was easy schedule and completed on time More

The service I received was good and staff was especially timely. Everybody was wearing a face mask, yay! The facility was very clean and staff were efficient. timely. Everybody was wearing a face mask, yay! The facility was very clean and staff were efficient. More

Alway great to see a friendly face and a warm smile when bringing my cars in for service. Makes the early morning wake up more enjoyable. bringing my cars in for service. Makes the early morning wake up more enjoyable. More

Fast, friendly and priced right service . Shelly is amazing to work with ! I scheduled my service with her and she had me finished and happy ahead of the estimated time.....PERFECT ! amazing to work with ! I scheduled my service with her and she had me finished and happy ahead of the estimated time.....PERFECT ! More

I usually come for my vehicle’s maintenance service and I genuinely love the customer service I get every time I come in. I would rather stick to this dealership than any other in my area. 👍🏽 genuinely love the customer service I get every time I come in. I would rather stick to this dealership than any other in my area. 👍🏽 More

we always get our Toyota's serviced at Cowboy Toyota. we always have the same service writer. Shelly lets us know if there are service bulletins that need to be addressed. always have the same service writer. Shelly lets us know if there are service bulletins that need to be addressed. More

I think Leesha got busy and forgot to email me my receipt as I have not received it yet. She was going to email me the receipt from this visit. as I have not received it yet. She was going to email me the receipt from this visit. More

Always looking to go above and beyond for customers. No matter were you are at the dealer, someone is asking you are being help or need anything. Shelly always in great spirit, she’s awesome!!!! It may sou matter were you are at the dealer, someone is asking you are being help or need anything. Shelly always in great spirit, she’s awesome!!!! It may sound strange, but looking forward for my next service appointment. Keep up the great work guys. More

Everything Was Great! Will definitely be coming back. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. More

Shelly is the greatest customer service rep ever. She is always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. More