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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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September 20, 2020

Excellent customer service on the purchase of my new car very friendly service and worked with me to get the price I came ready to purchase a car for More

by Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Green
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you had an excellent car buying experience at Cowboy Toyota and found just the car you wanted. Thank you for choosing our dealership. Enjoy your new car!

September 18, 2020

All went very smoothly and everything needed to be done was and in good time. The agent working with me was very helpful and mentioned other concerns I may want solved in the near future. More

by Anteekur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota for service of your vehicle. We are glad that everything went smoothly. See you next time!

September 17, 2020

Justin auchter always answers my questions and takes good care of my car I have trouble texting you are lucky to get Any response asking for word minimum is going too far. Now can I press done. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Justin always takes good care of your car. Thank you for choosing Cowboy Toyota for service. See you next time!

September 17, 2020

Bobbie Adkins was superb! She listened & did what I asked; my Prius was fixed and cleaned when I got it back. The receptionists were always quick & efficient. The Pay Out person, Patricia, was fr More

by LearningWithGrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia at checkout - GREAT, BOBBIE ADKINS
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle for service to Cowboy Toyota. We are glad that you had a fantastic experience with the entire Service Department team. See you next time!

September 16, 2020

Working with Leesha has always been easy, quick, friendly, and thorough. Very communicative as well every time. Getting my vehicle serviced is always so painless! More

by darcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you always have a fantastic experience with Leesha in the Service Department. We appreciate you choosing Cowboy Toyota to take good care of your vehicle.

September 16, 2020

Mr. David Jones was very helpful with my purchase he helped find what I need I will definitely recommend him seeing him at cowboy Toyota More

by Destrada08231997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that David provided top notch customer service in helping you find the vehicle you wanted. We appreciate the recommendation of Cowboy Toyota.

September 14, 2020

As always, excellent customer service, and professional and friendly service personnel - all within a new, impeccably-kept dealership. We live in North Dallas and bought our first Toyota from Cowboy Toyota More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive excellent customer service from our Service Department team at Cowboy Toyota. We know you have other choices and we are so glad that you chose our dealership. We want to be your dealership for all of your sales and/or service needs.

September 13, 2020

Leesha was wonderful, her team took care of everything and she kept me up to date and informed. Very friendly too! Always a great experience. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Sep 17, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to hear that Leesha and the Service Department always takes good care of your vehicle. Cowboy Toyota will always provide the best service. See you next time!

September 10, 2020

John Pena was proactive is reaching out to let me know recall parts were and we scheduled service. Service was easy schedule and completed on time More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Norm Reeves Toyota Dallas responded

We are happy to know that John provided top notch customer service in taking care of your vehicle. Thank you for choosing Cowboy Toyota.

September 09, 2020

The service I received was good and staff was especially timely. Everybody was wearing a face mask, yay! The facility was very clean and staff were efficient. More

by blfleming56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience at Cowboy Toyota. We are glad our Service Department team provided great customer service. See you next time!

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