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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

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October 16, 2020

Leesha is the best consultant! She is always busy but takes care of my car.She is always friendly! Bobbie is very helpful and friendly as well. More

by Ms. Rambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES, BOBBIE ADKINS
Oct 21, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that Leesha and Bobbie provided the best customer service. Thank you for bringing your vehicle to Cowboy Toyota for service. See you next time!

October 15, 2020

Love Cowboy Toyota!! Thank you so much for Carlos Lopez. An awesome man that is thoroughly honest and makes sure my car is serviced and running smoothly. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Carlos took awesome care of you and your vehicle. Thank you for bringing your vehicle to Cowboy Toyota for service. See you next time!

October 13, 2020

Quick and polite. It’s always nice to schedule during lunch. The lounge area is stocked with water and someone always checks on us with a smile More

by NiurkaFlores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEESHA BARNES, JACOB FEGRAEUS, BOBBIE ADKINS
Oct 21, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you had a great experience with the Service Department team at Cowboy Toyota. We look forward to seeing you again during lunch or anytime!

October 09, 2020

Justin communicated car’s issues effectively and got it fixed quickly to get me back on the road.. Great service at a great price. A pre-check before a trip south today. More

by WaltWinchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Justin took good care of your vehicle and got you back on the road. Thank you for coming to Cowboy Toyota for service.

October 06, 2020

Outstanding customer service. In and out quickly. Service was impeccable. Car was washed and ready when promised. Very pleased and happy to recommend Jacob at Cowboy Toyota. More

by Jeff A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB FEGRAEUS
Oct 21, 2020 -

Norm Reeves Toyota Dallas responded

We are so happy to hear that you received outstanding customer service from Jacob and the Service Department team. Thank you for trusting Cowboy Toyota to take good care of your car. See you next time!

October 05, 2020

The people i work with are always the best. Shelly Jackowski is the BEST. She always greets me tells me what needs to be done and how much it will be. She treats me well and makes me feel welcome. T More

by Jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Shelly always provides you with the best customer service. We appreciate you trusting the care of your vehicle with Cowboy Toyota. We are always here to help with your sales or service needs.

September 29, 2020

Carlos Lopez was great! All was taken care of in good time. I was provided a ride to and from my house. The service department was clean, inviting, and distancing with masks was being practice. A good ex More

by g-man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience in our service department at Cowboy Toyota. We are glad that Carlos provided great customer service. See you next time!

September 25, 2020

Great service , and always taking care of costumers . Really good job 👍🏻 every time I go get service at cowboys Toyota is a great experience thanks again More

by Ivancab13
Customer Service
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate you continuing to bring your vehicle for service to Cowboy Toyota. Thank for letting us know that you always receive great customer service.

September 24, 2020

I was in and out in less than 45 minutes. Great service and great prices! Great peace of mind knowing I can trust that my car is running well! More

by marysolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you had a great experience with the service team at Cowboy Toyota. Thank you for allowing us to take good care of your vehicle.

September 22, 2020

i ALWAYS GET EXCELLENT TREATMENT AT COWBOY TOYOTA. i ALWAYS GET EXCELLENT TREATMENT AT COWBOY TOYOTA. MRS. SHELLEY HAS EXCELLENT CUSTOMER SKILLS. SHE HAS A LOT OF PATIENCE. I BEEN WORKING WI More

by jefferso.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you always receive outstanding customer service from Shelly. We appreciate you bringing your vehicle to Cowboy Toyota for service. Thank you!

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