Norm Reeves Toyota Dallas - Service Center

Shelly Jackowski is my service manager and she is great. My car was serviced in less time than estimated. Please give her a raise! She is the best. My car was serviced in less time than estimated. Please give her a raise! She is the best. More

Was able to make an appointment 45 minutes in advance. Arrived on time and my car was ready when I was told it would be. Arrived on time and my car was ready when I was told it would be. More

I wasn’t anticipating having to buy a new car, but the experience both with the service dept and David were pleasant experiences. Bobbie was exceptionally helpful. experience both with the service dept and David were pleasant experiences. Bobbie was exceptionally helpful. More

Justin was extremely helpful. He is easy to contact and communicate with. He took care of all of my needs yesterday, thank you. The service staff at the front desk were very friendly And easy to reach communicate with. He took care of all of my needs yesterday, thank you. The service staff at the front desk were very friendly And easy to reach More

Great service visit with Shelly! Awesome service! Really enjoyed the service waiting areas environment and the fact that they are focused on COVID protocols during this time. enjoyed the service waiting areas environment and the fact that they are focused on COVID protocols during this time. More

Ready for me when I arrived, attentive to my concerns, Ready for me when I arrived, attentive to my concerns, car was ready when they said it would be I'll not fill out another evaluation that require Ready for me when I arrived, attentive to my concerns, car was ready when they said it would be I'll not fill out another evaluation that requires 25 works More

These guys are great.... I needed a brake job on my 4runner, that they had warned me last visit, would need to be soon. Well when I called for the appointment for Saturday, weather was gonna get cold s 4runner, that they had warned me last visit, would need to be soon. Well when I called for the appointment for Saturday, weather was gonna get cold so they suggested they send a porter, picked up, fixed & brought back completed!!!!! I didn't even have to get out!!! So I watched football & drank all day!!!!! God Bless these guys! More

Justin is always great and so helpful. I really appreciate his promptness in getting back to you and I think he called me back on his day off. appreciate his promptness in getting back to you and I think he called me back on his day off. More

I enjoy this dealership for its friendly atmosphere and the smiles I’m always greeted with. And the exceptional Service I always received from Leesha Barnes. She goes over and above to take care of me and the smiles I’m always greeted with. And the exceptional Service I always received from Leesha Barnes. She goes over and above to take care of me and my vehicle More

My service time in your facility was in and out very quick. Thanks for the good service. Leesha was a great help. I've no more words to ad. quick. Thanks for the good service. Leesha was a great help. I've no more words to ad. More