Norm Reeves Toyota Dallas - Service Center

The service at this location is always great, the time they finished was very quick, and everyone was very friendly and easy to work with! they finished was very quick, and everyone was very friendly and easy to work with! More

As always, I got excellent service. Justin is very good at explaining why things need to be done, and how much they will cost. I also enjoyed the remodeled service center -- the comfy chairs and the BIG at explaining why things need to be done, and how much they will cost. I also enjoyed the remodeled service center -- the comfy chairs and the BIG television. Got to see part of the new President's inauguration, but the sound was modulated, so I was also able to read my newspaper as well. Thanks for being so thoughtful of your customers -- excellent service personnel, reliable workmanship -- that's why I own a Toyota, and have for many years. More

I appreciate the way I am treated at Cowboy Toyota. It seems like the service department works together well and covers each other. Several times service reps I am not scheduled with have stepped up to gr seems like the service department works together well and covers each other. Several times service reps I am not scheduled with have stepped up to greet me and get me where I need to go. Before my Tacoma, I owned a Honda for 7 years. My first visit to the dealership was so unpleasant I never went back, even for in warranty work. I especially appreciate Shelly Jackowski's professionalism. It's nice to not dread trips for routine maintenance. More

I am a first time owner of my new Toyota Camry! I wish that I would've made this decision to purchase a Toyota a long time ago! This is a very good decision to come to this dealership! LIANE MANN is my sa that I would've made this decision to purchase a Toyota a long time ago! This is a very good decision to come to this dealership! LIANE MANN is my salesperson and she made it so easy for me to make the right choice for me! She was very interested in my concerns about needing my new Hybrid! Thank you LIANN MANN you are awesome! More

I am a regular customer and bring my vehicle in for service as needed/scheduled. My car was involved in a fender bender and I wanted to have it looked at to be sure it was ok to drive until I could ha service as needed/scheduled. My car was involved in a fender bender and I wanted to have it looked at to be sure it was ok to drive until I could have it repaired. More

Easy scheduling on line. The process automatically chose and named a service advisor for me. Oil change and tire rotate done really quickly. Tuesday is a good day for service! My husband was so impressed and named a service advisor for me. Oil change and tire rotate done really quickly. Tuesday is a good day for service! My husband was so impressed he scheduled maintenance for his car the next day. Thank you! More

We own two vehicles, both bought and serviced at your dealership. We have never experienced a problem. Shelly has been and continues to be our service advisor. She is a great asset to your dealership. I dealership. We have never experienced a problem. Shelly has been and continues to be our service advisor. She is a great asset to your dealership. I would hope that you would pass our comments along to her. Keep up the good job. More

Shelly has been our service representative for many years and she is always helpful, honest and will get you what you need every time. Wonderful!! and she is always helpful, honest and will get you what you need every time. Wonderful!! More

Helpful service manager got me taken care of in less time than anticipated with a great price for the work. It was a great visit. than anticipated with a great price for the work. It was a great visit. More

Shelly is awesome. I can always trust her to tell me upfront what work my car needs. I really appreciate her kindness and honesty. She is the reason I bring my car to Cowboy Toyota. upfront what work my car needs. I really appreciate her kindness and honesty. She is the reason I bring my car to Cowboy Toyota. More