Norm Reeves Toyota Dallas - Service Center

Always friendly, professional, and helpful. Justin also helped me with information regarding repairs to my car after someone had backed into it. He gave me suggestions on what to ask the insurance company helped me with information regarding repairs to my car after someone had backed into it. He gave me suggestions on what to ask the insurance company and how to be prepared; very helpful! More

I worked with Bobbie for my Toyota RAV4. She is honest, fair, and helpful. I’ve enjoyed all of my maintenance experiences with her. My wife worked with Leesha, and she had a great experience as well. fair, and helpful. I’ve enjoyed all of my maintenance experiences with her. My wife worked with Leesha, and she had a great experience as well. More

Enjoy working with dealership for maintenance and repairs. They are very professional and responsive to any new issues that might come up. Will continue to come to the dealership for sure. repairs. They are very professional and responsive to any new issues that might come up. Will continue to come to the dealership for sure. More

Came to cowboy Toyota because they had the TRD pro I wanted. Got straight to the point no BS and made my deal hhappen A+ wanted. Got straight to the point no BS and made my deal hhappen A+ More

Like always, these guy rock!!!!!! Once again their very nice porter, Casey picked up my 4-runner (because I went fishing) & they handled my service. I had also (just mentioned) to Jacob, my service advisor nice porter, Casey picked up my 4-runner (because I went fishing) & they handled my service. I had also (just mentioned) to Jacob, my service advisor, about a sporadic problem w/ a 6 year old car......... BOOM Fixed!! More

Excellent service advisors and department. Service manager Shelly Jackowski has an awesome staff. Very knowledgeable about all products and truly understands the Toyota brand. I had been buying my Toy manager Shelly Jackowski has an awesome staff. Very knowledgeable about all products and truly understands the Toyota brand. I had been buying my Toyotas at another leading local Toyota dealership since the year 2000: Six Camrys and four Siennas. Their service department and customer service went south very quickly. Fortunately, I found the level of service and commitment dedicated to customers that I have come to expect from the Toyota brand at Cowboy Toyota. More

The oil and filter change was done in a timely manner for the exact quote obtained over the phone and emailed to me beforehand. Thank you. the exact quote obtained over the phone and emailed to me beforehand. Thank you. More

I recommend Shelly as the one to see for your service needs. I've known and worked with her for over 15 years. She will make sure your car gets the service that it needs. Everyone I have interacted with needs. I've known and worked with her for over 15 years. She will make sure your car gets the service that it needs. Everyone I have interacted with at Cowboy Toyota has been super friendly and helpful. More

The service at this location is always great, the time they finished was very quick, and everyone was very friendly and easy to work with! they finished was very quick, and everyone was very friendly and easy to work with! More

As always, I got excellent service. Justin is very good at explaining why things need to be done, and how much they will cost. I also enjoyed the remodeled service center -- the comfy chairs and the BIG at explaining why things need to be done, and how much they will cost. I also enjoyed the remodeled service center -- the comfy chairs and the BIG television. Got to see part of the new President's inauguration, but the sound was modulated, so I was also able to read my newspaper as well. Thanks for being so thoughtful of your customers -- excellent service personnel, reliable workmanship -- that's why I own a Toyota, and have for many years. More