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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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659 Reviews of Norm Reeves Toyota Dallas - Service Center
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May 05, 2021
Great scheduling and intake - scheduled online and just drove into the service department, where I was greeted promptly. 10,000 mile checkup and state inspection were completed within an hour and car was drove into the service department, where I was greeted promptly. 10,000 mile checkup and state inspection were completed within an hour and car was washed, fluids topped off, etc. before returning it to me good as new. More
by Jhwalker
Employees Worked With
BOBBIE ADKINS
April 30, 2021
I like being able to make a reservation and have a rental car when I have major service. I rely on service advisor Shelly Jackowski and mechanic Alex to maintain my older model Avalon in good working order car when I have major service. I rely on service advisor Shelly Jackowski and mechanic Alex to maintain my older model Avalon in good working order. Quality service. More
by Jeffery Weber
April 23, 2021
Great Service! Ms Bobbie always takes care of me!!!All the other staff members are friendly as well. Everyone always speaks and have smiling faces the other staff members are friendly as well. Everyone always speaks and have smiling faces More
by BLESSED
Employees Worked With
BOBBIE ADKINS
April 22, 2021
Great people to work in sales and service. Shelly J is absolutely terrific in the service department and always does far more than I could ever expect. Liann M in sales does everything possible to please absolutely terrific in the service department and always does far more than I could ever expect. Liann M in sales does everything possible to please her customers. More
by Dmd
April 20, 2021
I have owned Toyota vehicles since 1983 and I have worked with many service advisors. Justin is one of the best I have worked with. with many service advisors. Justin is one of the best I have worked with. More
by sfhawk
April 18, 2021
Shelly as always going above and beyond for her customers. First time in years that I have a top notch service advisor. Keep up the excellent service. customers. First time in years that I have a top notch service advisor. Keep up the excellent service. More
by Javier
Employees Worked With
April 16, 2021
The service department was quick and efficient . They even washed my car! I am glad I purchased my car here and use their service department. even washed my car! I am glad I purchased my car here and use their service department. More
by S. H.
Employees Worked With
April 13, 2021
It was quick and easy to schedule my appointment. When I got there, the staff was very friendly and courteous. I'm so glad I'm part of the Toyota family now. got there, the staff was very friendly and courteous. I'm so glad I'm part of the Toyota family now. More
by ZachH
April 12, 2021
Justin always explains things and patiently answers all my questions. He returns calls promptly and provides very good service. Cost seemed high but after researching I found it's fair my questions. He returns calls promptly and provides very good service. Cost seemed high but after researching I found it's fair More
by charliekm99
Employees Worked With
April 12, 2021
I drive 30 miles out of my way because they provide TRUSTWORTHY service. I just hope it continues! The only complaint I have (and it is a slight one) was that the Wi-fi didn't allow me to access my com TRUSTWORTHY service. I just hope it continues! The only complaint I have (and it is a slight one) was that the Wi-fi didn't allow me to access my companies website so I could get some work done, but oh well. More
by Miz. C
Employees Worked With
