Norm Reeves Toyota Dallas - Service Center

Excellent experience. Carlos Lopez is also excellent. I followed Carlos from Sport City because he is honest, shows integrity, and is always professional. He only fixes what is “broken”. followed Carlos from Sport City because he is honest, shows integrity, and is always professional. He only fixes what is “broken”. More

Shelley Jakowski is the absolute best!! She treats her customers like family and I would never think of taking my Toyota to anybody but her! customers like family and I would never think of taking my Toyota to anybody but her! More

I take my car only to Cowboy Toyota. I went in because my tire pressure light was on. They fixed it and I was on my way. tire pressure light was on. They fixed it and I was on my way. More

Justin has great personal skills and builds great relationships. He is very efficient, knowledgeable, fair, and honest. Always gives me the estimated times and issues detected with options. A man wit relationships. He is very efficient, knowledgeable, fair, and honest. Always gives me the estimated times and issues detected with options. A man with high integrity. More

My service manager, Shelley, is always on top of issues . She KNOWS the business, and always take care of my vehicle in a timely manner. SHE is the reason I would buy another Toyota, and purchase from Cowb She KNOWS the business, and always take care of my vehicle in a timely manner. SHE is the reason I would buy another Toyota, and purchase from Cowboy. More

Shelly always goes the extra mile to make sure our cars are in top running condition. I thought my Highlander had a low tire when the warning light came on. Shelly and her team discovered a nail in the t are in top running condition. I thought my Highlander had a low tire when the warning light came on. Shelly and her team discovered a nail in the tire which could have been disastrous as I was driving on the highway in pouring rain. The tire was fixed and I was on my way in no time! More

Service was great. Very happy with the work. I feel safe. Great area work work while waiting. They were nice to wash my truck at the end. safe. Great area work work while waiting. They were nice to wash my truck at the end. More

Service was great, Shelly always tries to meet my budget and she knows what she is doing. Very easy getting my loaner car and very friendly staff. and she knows what she is doing. Very easy getting my loaner car and very friendly staff. More

Bobbie was great and so helpful. The service was good and the waiting to was comfy. Wish they had coffee available still, that would be nice. the waiting to was comfy. Wish they had coffee available still, that would be nice. More

Service was easy to schedule, done quickly and professionally, and everyone was very helpful.. Can't believe how much smoother it feels. Didn't realize that it was even not as smooth as new unti professionally, and everyone was very helpful.. Can't believe how much smoother it feels. Didn't realize that it was even not as smooth as new until I drove it off the lot and immediately felt a difference. Nothing like that Cowboy Toyota Service team! More