Norm Reeves Toyota Dallas - Service Center

From out of town use to good service didn't have part after apt was made had to come back no greeting had to get own help just poor management you all could use training from customer service specialists after apt was made had to come back no greeting had to get own help just poor management you all could use training from customer service specialists More

This visit was only for an inspection, and the experience was (as always) extremely quick and satisfying. My appointment was pre-scheduled on the website, and I was in and out within 30 minutes. Justin was v was (as always) extremely quick and satisfying. My appointment was pre-scheduled on the website, and I was in and out within 30 minutes. Justin was very professional and friendly and the car was ready when he promised. More

I booked the service the night before. Arrived for my 7:45am appointment and the issue was diagnosed within 30minutes / resolved by 11am. Great service! 7:45am appointment and the issue was diagnosed within 30minutes / resolved by 11am. Great service! More

Shelly went out of her way to get me a ride home. Before I knew it the work was done to my specs. Excellent job. I knew it the work was done to my specs. Excellent job. More

Excellent service as always. Including the car wash. Service Manager, is the best of the best. Completion time was awesome. Wait was not long.at all. Service Manager, is the best of the best. Completion time was awesome. Wait was not long.at all. More

Jacob Fegraeus is BOSS! I will never stop consulting with this dude in regards to my car. He’s awesome and he doesn’t try to sell you stuff that you don’t need. this dude in regards to my car. He’s awesome and he doesn’t try to sell you stuff that you don’t need. More

I’ve been a customer since 2004 and have always felt like your service department has treated me like they would want to be treated. I know your company respects my business. your service department has treated me like they would want to be treated. I know your company respects my business. More

I thought that the dealership was very clean. And it seemed like the staff was very organized in expediting work orders. If they keep it up I can see giving them more of my business. seemed like the staff was very organized in expediting work orders. If they keep it up I can see giving them more of my business. More

Justin was very helpful and accommodating as always! He's always takes care of me when I'm there to service my vehicles. He goes the extra mile. always takes care of me when I'm there to service my vehicles. He goes the extra mile. More

Very professional and knowledgeable staff. Very clean and fresh environment. Service on my Camry was completed on time and delivered clean. Appointment reservations was seamless and easy. fresh environment. Service on my Camry was completed on time and delivered clean. Appointment reservations was seamless and easy. More