Norm Reeves Toyota Dallas - Service Center
Dallas, TX
647 Reviews of Norm Reeves Toyota Dallas - Service Center
I called on Wednesday morning and had an appointment Thursday morning. I was in Texas due to the passing of my mother and needed an oil change and fluids checked. I was in and out is less than an hour Thursday morning. I was in Texas due to the passing of my mother and needed an oil change and fluids checked. I was in and out is less than an hour. Thank you. I don't see the picture of the wonderful woman who helped me so I clicked on Shelly, I hope it was you, sorry I forgot your name. Thank you anyway from New York. More
This Jacob is the real deal!!!!!! I got denied on my state registration because of a missing VIR, which I "thought" was automatic in the system...(since the state knows EVERYTHING bout your vehicle) wel state registration because of a missing VIR, which I "thought" was automatic in the system...(since the state knows EVERYTHING bout your vehicle) well not this part... you have to send in the report w/ your money!!!!!! All stressed out, Jacob sent his porter out, got me fixed up & $25. later I'm no longer stressed!!!! More
Great service was there and out in less than 45 minutes. More
Almost two hour wait for an oil change. Perhaps a Quick Lube lane should be available for those us whom want to Get In, Get Off, Get Out. Lube lane should be available for those us whom want to Get In, Get Off, Get Out. More
These guy's rock! I picked up a nail on a very busy scheduled day. I certainly didn't have time to mess with that but wasn't to far from Cowboy. I pulled in & talked with Jacob& told him I didn't have scheduled day. I certainly didn't have time to mess with that but wasn't to far from Cowboy. I pulled in & talked with Jacob& told him I didn't have time & was needing to get to another meeting. He said, no problem I put you in a loaner for the 45 minute trip...... When I got back, my car was in the pickup lane ready to go!!!!! Thanks J, I made the sell because I was on time!!!!! WHAT A TEAM! More
Shelly has been my service Rep for over 20 years, and she has always been honest and trustworthy. Followed her to Rockwall and back to Cowboy over the years. has always been honest and trustworthy. Followed her to Rockwall and back to Cowboy over the years. More
Car wash left spots on the hood. But regular maintenance service was good. Service manager didn't know where the car was and I had to track down the key. service was good. Service manager didn't know where the car was and I had to track down the key. More
From out of town use to good service didn't have part after apt was made had to come back no greeting had to get own help just poor management you all could use training from customer service specialists after apt was made had to come back no greeting had to get own help just poor management you all could use training from customer service specialists More
This visit was only for an inspection, and the experience was (as always) extremely quick and satisfying. My appointment was pre-scheduled on the website, and I was in and out within 30 minutes. Justin was v was (as always) extremely quick and satisfying. My appointment was pre-scheduled on the website, and I was in and out within 30 minutes. Justin was very professional and friendly and the car was ready when he promised. More