Norm Reeves Toyota Dallas - Service Center

Justin was excellent - a total pro. He was honest, diligent, and listened to my concerns. Exactly what I needed. Officially gained a new customer today because of his excellent work. Thanks again! diligent, and listened to my concerns. Exactly what I needed. Officially gained a new customer today because of his excellent work. Thanks again! More

I have been using Cowboy Toyota since 1997. My service has always been awesome. Shelly has been my service advisor since then and she always takes great care of her customers!!! has always been awesome. Shelly has been my service advisor since then and she always takes great care of her customers!!! More

Leesha Barnes is great. She takes care of everything, all paper work, car loaner, she always calls back with status. I plan on purchasing another Toyota next year from Cowboy Toyota because of her. all paper work, car loaner, she always calls back with status. I plan on purchasing another Toyota next year from Cowboy Toyota because of her. Thanks for the great service. Sincerely, Orrapin Cheingthong More

They repaired some minor body damage at no charge. Services were performed timely at a reasonable price. Jacob took good care of me and my Sienna. Services were performed timely at a reasonable price. Jacob took good care of me and my Sienna. More

Although I wasn’t able to obtain a last minute loaner , Cowboy Toyota was quick reliable friendly service! My service agent was very knowledgeable and courteous! Cowboy Toyota was quick reliable friendly service! My service agent was very knowledgeable and courteous! More

SHELLY JACKOWSKI is fabulous. She listens to you and knows what needs to be done. She doesn't steer you wrong. I totally trust her. knows what needs to be done. She doesn't steer you wrong. I totally trust her. More

Was able to make my appointment the same day. Leesha was extremely friendly and helpful when getting my car serviced, and went above and beyond. Will definitely be retuning to do all services here. extremely friendly and helpful when getting my car serviced, and went above and beyond. Will definitely be retuning to do all services here. More

Justin Achter is THE BOMB!! Love him!! He always treats me like I’m the most special customer in the world! I feel like I’m a VIP! me like I’m the most special customer in the world! I feel like I’m a VIP! More

Justin goes above and beyond customer service. He always keeps you up on what is going on and makes it as expedient as possible. He is totally up your car and its needs and what it takes to get back on th keeps you up on what is going on and makes it as expedient as possible. He is totally up your car and its needs and what it takes to get back on the road. More

I visited the dealership for my 30,000-mile inspection. But since my 36-month lease agreement was coming to an end, I decided to also inquire about my end-of-lease options. As always, I was greeted with co But since my 36-month lease agreement was coming to an end, I decided to also inquire about my end-of-lease options. As always, I was greeted with courtesy, and received a clear and very thorough run-down of all my options. The associate I was dealing with gave me the distinct impression he genuinely cared for his customers. As for the servicing of my vehicle, I got the same reception: courteous, well informed and was apprised of the total cost beforehand.. More