Norm Reeves Toyota Dallas - Service Center

Shelly Jackowski listens and answers my questions, If she doesn't know she will look it up. I couldn't ask for anything more. I would recommend her if your vehicle needs repairs or maintenance. she doesn't know she will look it up. I couldn't ask for anything more. I would recommend her if your vehicle needs repairs or maintenance. More

Great and fast service since the time I drove in till the time I checked out. time I checked out. More

Have lots of time on your hands. They don’t honor your appointment time because they are “very busy.” They add services without telling you that you didn’t authorize and don’t need. I just had my tires ro appointment time because they are “very busy.” They add services without telling you that you didn’t authorize and don’t need. I just had my tires rotated at Discount Tire on 11/August. CT rotated on 17/August without telling me. Now I’m waiting - again - while they fix this. Two and a half hours later, maybe three for a scheduled oil change. Have a ride when you come in and expect to pick up your car much much later. You got nothin better to do, right? More

We had LoJack installed on our new Venza. Ron handled this and we were very satisfied with his service. We will continue to use Cowboy for our service needs. this and we were very satisfied with his service. We will continue to use Cowboy for our service needs. More

Que puedo decir fueron muy amables y la atención al cliente es excelente desde que able por teléfono para la sita asta que nos entregaron el carro ya listo muchas gracias cliente es excelente desde que able por teléfono para la sita asta que nos entregaron el carro ya listo muchas gracias More

This was only my second time in the service department to get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. G get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. Got me in and out as quickly as he could and was very polite and a joy to work with. Will definitely keep coming back! More

Great service and friendly people. Called for a service appointment and they made it very efficient for us to get the car in and out quickly. appointment and they made it very efficient for us to get the car in and out quickly. More

Service Advisor Leesha Barnes is friendly, knowledgeable and helpful. Leesha would walk you through every detail of your vehicle's maintenance needs. and helpful. Leesha would walk you through every detail of your vehicle's maintenance needs. More

Excellent service department.Everyone is very Excellent service department. Everyone is very helpful. Justin Auchter is exceptional service Drive Manager Keep up the good work. Excellent service department. Everyone is very helpful. Justin Auchter is exceptional service Drive Manager Keep up the good work. More

Bobbie was an exemplary service advisor. She provided great advice and was able to schedule my visit in a narrow timeframe. She is truly an asset to Cowboy Toyota. great advice and was able to schedule my visit in a narrow timeframe. She is truly an asset to Cowboy Toyota. More