Norm Reeves Toyota Dallas - Service Center

Diagnosed the problem. Repaired quickly and efficiently. Had to order parts and I expected to wait two days, but repairs completed early the next afternoon. Great service. Had to order parts and I expected to wait two days, but repairs completed early the next afternoon. Great service. More

John did a very good job with my vehicle and he explained the procedures very well to me. the procedures very well to me. More

It was easy to make a service appointment for first thing in the morning. All I needed during this visit was a state inspection and an oil change and vehicle safety check, I was in and out of Cowboy Toyota in the morning. All I needed during this visit was a state inspection and an oil change and vehicle safety check, I was in and out of Cowboy Toyota in about 45 minutes. Service was friendly and knowledgeable and efficient. The waiting area was comfortable and felt covid-save, with plenty of elbow room and free wi-fi. Almost everyone who worked at Cowboy Toyota was wearing a covid-mask, which I deeply appreciated. More

Shelley is far and away the most honest, knowledgeable and ethical service advisor I’ve ever known at a Toyota dealership. and ethical service advisor I’ve ever known at a Toyota dealership. More

Justin Auchter is excellent. He is professional, courteous and always takes care of my car! Highly recommend! courteous and always takes care of my car! Highly recommend! More

Awesome customer service in the service department. Shelly Jackowski is the best service advisor ever! Shelly Jackowski is the best service advisor ever! More

Very good in the service department. Mrs. Barnes is very knowledgeable in this area. Will be back. knowledgeable in this area. Will be back. More

My first service visit; I was very impressed. Right on time, no problem with my early arrival. Waiting area was clean and pleasant. time, no problem with my early arrival. Waiting area was clean and pleasant. More

The service I receive at Cowboy Toyota is always top-notch, and Billy makes everything so convenient by picking up by car at work and bringing it back to me by the end of the day. I love everything top-notch, and Billy makes everything so convenient by picking up by car at work and bringing it back to me by the end of the day. I love everything about Cowboy Toyota! More

Leesha Barnes and staff are great! Always get great service! I will always bring my cars here and my next car purchase will be from here! service! I will always bring my cars here and my next car purchase will be from here! More