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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
647 Reviews

647 Reviews of Norm Reeves Toyota Dallas - Service Center

Sort by
February 05, 2022

fast, efficient, responsive. clean waiting area, quiet. ready for me when I arrived early on Saturday More

by tdasch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 27, 2022

Everything went very smooth for my state inspection on my vehicle and my service advisor Jacob Fegraeus was very helpful and courteous More

by mbarron80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB FEGRAEUS
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Jan 28, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Jacob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

January 25, 2022

The service staff provided outstanding service. The service was quick and done professionally. They explained everything in easy to understand terms. More

by NV Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
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Jan 25, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2022

Mrs. Adkins was very helpful and friendly; I changed the oil. The wait time wasn't too long. More

by hamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
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Jan 21, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

January 16, 2022

Shelly was very helpful and knowledgeable. She got my car in and helped find the solution More

by Sassyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

January 15, 2022

Shelly always provides personal and professional service. She is great! It is nice to come back and be able to see the same service person year after year. More

by lfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Norm Reeves Toyota Dallas responded

We appreciate your business and our team looks forward to serving you again soon!

January 12, 2022

Leesha took great care of me. I’ve received great service the last several visits. More

by Gmcalvert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
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Jan 13, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Lateesha was able to help, and we hope to see you again!

January 07, 2022

Accurate on price and time estimate. Communication was excellent, informative and helpful. Plus, she's kind and considerate. More

by dlpa
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

January 06, 2022

Nice dealership. Online service scheduling easy. Oil change and inspection thorough. Service person very friendly. More

by s-wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Cowboy Toyota.

January 04, 2022

Beautiful facility, easy online reservation, very fast service and polite employees. Everything was great, happy to come back More

by Justinhanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Norm Reeves Toyota Dallas responded

Justin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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