Norm Reeves Toyota Dallas

We visited the Dallas Convention Center Auto Show, and noticed the Toyota Camry (also de Prius) as very interesting auto choices among all cars, especially now that gas prices are going up. And after inv noticed the Toyota Camry (also de Prius) as very interesting auto choices among all cars, especially now that gas prices are going up. And after invitation for a test drive, found the Camry great. In fact the test car was already sold by the time we went back to the dealer. They sell like hot cakes. And after further looking, the hybrid mileage is even more interesting and attractive, is one of the top ten cars rated this year !!!! Pricing within what Consumer Report says, received a fair price, the sales person wasn’t pushy, and overall purchase experience was great. You may communicate back and forth by email and make your own decisions, (rather than being trap by a salesperson that the first thing asks for your credit report and doesn’t offer a price until you say how much you are willing to pay a month). Patrick O. (there are two Patrick) was there to help, you may communicate with him and get a quote. He found for me the right vehicles, with all the options, and the color my wife selected. He was very knowledgeable about the product, options available and made the transaction go smoothly. He explained all the controls, dials, knobs and displays in the car. I was very satisfied and would highly recommend him. Once I bought the car, they arranged for a complimentary loaner car until the new car arrived a few days later. We were very happy with the service we received from everyone at Cowboy but especially Patrick O. and Felana. Now that I get a great MPG, love my hybrid car more. Will recommend you add the LoJack (is such a great car is now on top of the sweet cars list) and wish they had body side moldings. Other than that, is a great car, great salesperson, and great dealership. And now that we have the car, they offer a service that they will pick up the car at home and bring it back if we need to service the car (within 10 miles). (The Complimentary Vehicle Pick up & Delivery). More

Even though we couldn't buy our Sienna there (it's a 2005)we've taken it there for all the service. Nothing has been needed except regular maintance, other than an exploded moon roof. Insurance covered 2005)we've taken it there for all the service. Nothing has been needed except regular maintance, other than an exploded moon roof. Insurance covered that but it was time for a new timing belt. I called a closer dealer and was quoted $495. I don't seriously think I'd have gone there anyway but Cowboy's quote was $395. My insurance company deals with Enterprise. They gave me a 2011 Impala. It was very underpowered and so was the air conditioner on 110 degree day! When I got my Sienna back I was one happy person! I know my car is old, but I promised "her" I wouldn't trade her in! I really do need a new vehicle and kind of flirted with the Ford Flex. But as I left the service department, I thought about the terrific service I've had at Cowboy...honest...dedicated...and the best price around. I'd be crazy to give that up. Now the problem is deciding which Toyota..Sienna or Venza! So, the service department was the deciding factor. I hope the owners know just how valuable Shelly and Alan are! More

My previous vehicle was totaled on Christmas Eve of 2011, and I had my final day in the rental car the insurance company had provided. Although I wasn't desperate to purchase a car that day, I was anxious to and I had my final day in the rental car the insurance company had provided. Although I wasn't desperate to purchase a car that day, I was anxious to find a great deal. I had another vehicle in the works at a different dealership, awaiting a call from them concerning some maintenance issues. They never called, and my wife and I felt that they had lied to us on a few things. While waiting for a response, my wife had found a nice looking Pre-Owned Prius at Cowboy Toyota. She had spoken with a salesman named John Petro, and had mentioned how nice he was. We drove an hour away to see the Prius. Once we told John the specifics of what we were looking for, he suggested that we look at a vehicle that had just been traded in. It was a one owner, 2006 Prius with only 19K miles. Fully loaded. John and his sales manager, Scott Hardesty, worked out a deal with us with no pressure, and we left there completely satisfied. Moreover, the finance guy was very friendly! Overall, our car purchase experience was FANTASTIC! The entire team worked with us, not against us. They EARNED our business, and I would highly recommend them to anyone. We will definitely keep them in mind whenever we decide to purchase again. More

David Marcus is an excellent representative for Cowboy Toyota. David provided me with excellent customer service and quality information with zero pressure to purchase a vehicle. I was at Cowboy Toyota Toyota. David provided me with excellent customer service and quality information with zero pressure to purchase a vehicle. I was at Cowboy Toyota with my mother who was receiving a service check on her Toyota. The service and friendliness was so amazing until I decided to purchase a Toyota THAT DAY. Good customer service goes along way and is extremely important!!!!!!!! More

I just purchased a new 4Runner from Cowboy Toyota. I found the exact vehicle with all the options I was looking for a fair price. My saleman David Marcus was very knowledgeable about the product options found the exact vehicle with all the options I was looking for a fair price. My saleman David Marcus was very knowledgeable about the product options available and made the transaction go smoothly. I was very satisfied and would highly recommend this Dealership to anyone. More

Can't ask for a more honest and fair salesperson. Great person to work with. Our 3rd vehicle we bought from Cowboy and David and all have been painless. person to work with. Our 3rd vehicle we bought from Cowboy and David and all have been painless. More

After looking at every Toyota dealership on line Cowboy Toyota was the only one that had the 4Ruuner that I was looking for in the right color and with the right equipment. Their online salesperson got ba Toyota was the only one that had the 4Ruuner that I was looking for in the right color and with the right equipment. Their online salesperson got back to me right away with quote on the automobile which was the best one I received on this SUV. I was greeted promptly upon arrival at a clean dealership and the car was sitting on the ramp waiting for me to view and drive. The salesman was friendly as well as knowledgeable about the Toyota product. They were on much better than the dealerships which I bought my MR2, Avalon, and Camry in California. The were on the level of dealership where I purchased my Lexus LS430, IS 300 and HS250h in California. The paperwork process went very quickly and I was in my new vehicle headed back to my rural community with a big smile on my face! I would recommend Cowboy Toyota to all my friends and neighbors! More

This is my second car from this dealership. They have excellent customer service and are always willing to go the extra mile for you. They are honest, fair, and have good values. I never feel pressured t excellent customer service and are always willing to go the extra mile for you. They are honest, fair, and have good values. I never feel pressured to purchase anything. More

Donna, was a very customer friendly and very knowledgeable sales associate.We felt we received a very fair price on our purchased vechicle and she took the time to review the different features knowledgeable sales associate.We felt we received a very fair price on our purchased vechicle and she took the time to review the different features our SUV had to offer on a one on one basis. More

In October I bought a 2012 Highlander at Cowboy Toyota. It was the fourth Toyota I have purchased at Cowboy since 2006 and my sixth overall. As usual, we got outstanding service from David and Patrick who It was the fourth Toyota I have purchased at Cowboy since 2006 and my sixth overall. As usual, we got outstanding service from David and Patrick who are very knowledgeable, professional, helpful, and fair. I told them what I was looking for (a replacement for my wife's Buick Rendevous)and they responded immediately. They treated my wife like a queen and went out their way to find a Highlander with the particular color she preferred - which was not on their lot the first day we showed up. They arranged for a complimentary loaner to tide her over and lo and behold her new car arrived two days earlier than expected. We were very happy with the service we received from everyone at Cowboy but especially David and Patrick. They are outstanding and the dealership should be very proud of the service and culture they have created at Cowboy. More