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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,261 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,261 reviews

August 06, 2026

Shelly did a great job in getting my dead battery replaced in a timely manner. She gives outstanding customer service each time I come for car maintenance. More

by RONALDJOHNSON2006
Recommend Dealer
Yes
Employees Worked With
Shelly Jarwoski. She did a great job!
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Your note about the prompt battery replacement on your Toyota Avalon highlights our commitment to efficient service. Hearing that you consistently find our customer service outstanding means a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2026

Overall I had a very positive experience and the staff was very friendly. I felt welcome More

by Emely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Our team enjoyed guiding you through the purchase of your new Toyota Corolla. Knowing that you felt welcome and found our staff friendly means a lot to our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2026

Everything went smoothly from start to finish. The staff was friendly, professional, and made the entire buying process easy and stress-free. I'm very happy with my purchase and appreciate the gre More

by Andy.Kiatoukaysi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deno salesman
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Knowing your purchase of the used Toyota Tacoma went smoothly and felt effortless from start to finish is rewarding for our team. Your recommendation and praise for our team’s welcoming professionalism mean a great deal to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 05, 2026

It was good overall. The shuttle drivers were nice I wish they had complementary popcorn. More

by Mrubacado
Recommend Dealer
Yes
Employees Worked With
Charity
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Hi Mrubacado! Thank you for taking the time to share your feedback. We're pleased to know you had a positive experience and enjoyed the service provided by our shuttle drivers at Norm Reeves Toyota Dallas. We also love the popcorn idea and appreciate the suggestion. We look forward to serving you again!

August 05, 2026

my tire diagnosis appointment was at 11:30, was called at 2:30 to confirm they needed 2 patches and when I showed up at 4:30 they hadn't serviced my car. Antonio was kind enough to try and speed up the proce More

by juliaahughes.3
Recommend Dealer
No
Aug 05, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We sincerely apologize for the delays and lack of communication regarding your vehicle's service. We understand how frustrating it must have been to receive an update that repairs were needed, only to arrive and find the work had not yet been completed. We appreciate Antonio's efforts to assist, but we recognize we fell short of the level of service you should expect. Please reach out to me directly and we can discuss this further. Thank you for your feedback, and we are truly sorry for the inconvenience caused. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 05, 2026

Efficient; thorough; personal! I drive 75 miles round trip to have Shelly service ny cars. She's GREAT! More

by HappyRav4Owner
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Aug 05, 2026 -

Norm Reeves Toyota Dallas responded

We're thrilled to know Shelly makes your drive worth it! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience. Safe travels ahead!

August 02, 2026

Last week, I accompanied my daughter to buy a car at Norm Reeves Toyota , and we were fortunate to be assisted by Sales Carmine Luizzi , He was incredibly friendly, honest, and professional throughout the en More

by Shi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Norm Reeves Toyota Dallas responded

It was a pleasure guiding you through your new Toyota Camry purchase with Carmine. His transparent approach and patience when handling the paperwork made pickup quick and stress-free. We appreciate your recommendation and look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 01, 2026

Mo and Ben were amazing and very helpful. Gave us a great deal. Very honest and straight forward. They’re the people to see when in comes to buying Toyota at Norm Reeves. More

by Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Tran
Aug 02, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Mo provided honest, helpful guidance for your Toyota 4Runner purchase. Congratulations on your new 4Runner and the great deal. Please let us know if you need anything in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 01, 2026

Mo and Ben were very helpful from the moment we walked in. We came for one vehicle, but ended getting two because of the deal they were able to get us. Highly recommend! More

by Farrokh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Tran
Aug 02, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted Mo provided such helpful assistance and that you drove away in two new Toyota Tacomas. Thank you for the recommendation, and we look forward to supporting your Toyota needs in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 01, 2026

Excelente dealer personal muy amable y atento con los clinetes excelente area de espera se los recomiendo More

by 070186sebastian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate you mentioning the attentiveness of our team and the comfort of our waiting area. It’s great to hear you felt well taken care of when visiting for your new Toyota Tundra. Please let us know anytime we can help you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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