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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,197 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,197 reviews

June 23, 2026

Awesome Clean friendly and well knowledge Everything was good Nice Great thanks Cool Okay Yeah More

by Smithham664
Recommend Dealer
Yes
Employees Worked With
Sergio.
Jun 23, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with your Toyota RAV4 service. We’re glad our team was friendly, knowledgeable, and that everything went smoothly. We look forward to assisting you again in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2026

Antonio always makes service on our vehicles seamless. Great communication. Get my car back at time promised. More

by eileen m.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Antonio ensured your Toyota Prius Prime service went smoothly, kept you informed, and returned the car when promised. Thank you for the five-star review. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2026

Gaby is a wonderful salesperson. We came from out-of-town, she made the experience worth the drive. Gaby had everything ready for us to view & test drive . So we made the purchase! T More

by krr5967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Palma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Traylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2026

Jade is amazing. She is professional and courteous. I would recommend everyone go see her for your next car More

by Zenarbrown1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Studamire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Finance
Jun 22, 2026 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2026

Pedro Cachay provided exceptional customer service throughout my car-buying experience. He was knowledgeable, professional, and made the entire process smooth and stress-free. I truly appreciated his More

by Malik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Norm Reeves Toyota Dallas responded

What a pleasure to hear Pedro’s honesty and professionalism made buying your used Hyundai Santa Fe smooth and stress-free. Thank you for recommending him, and enjoy every mile in your new ride. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2026

Mo, thank you so much for your help finding the right car at a great deal. And this was all done even though I live out of state. Appreciate your help both times. More

by Chantel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Mo could help you find the right Toyota Corolla from out of state. We’re glad we could assist you twice and make the process seamless. Enjoy your new Corolla. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2026

Great service all the time. Evryone is so helpfull. Allways explain everything very detailed. Apreciate it More

by griselda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for the five-star review. We’re glad John and Antonio provide clear, detailed explanations and friendly assistance when servicing your Toyota Corolla Cross. We look forward to helping you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 19, 2026

Good get an oil change and don’t have to set all day only about a hour and that good for a walk in. Thank Norm Reeves Toyota. More

by beverly087594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Norm Reeves Toyota Dallas responded

We’re happy your Lexus RX 350 oil change only took about an hour as a walk in. Shelly and the team appreciate the five stars and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2026

I decided to give you a second chance. Scheduled 2pm appointment. I arrived at 130. They moved my vehicle back at 245. My vehicle was ready at 415. I asked three times about my car. My hus More

by laurie_ann44
Recommend Dealer
No
Employees Worked With
Antonio
Jun 19, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If you would like to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2026

Great service advisor. Shelly takes good care of her customers. Really good service from service advisor, Shelly. More

by RONALDJOHNSON2006
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jun 18, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Shelly provided attentive care during your Toyota Avalon service. Thank you for sharing your experience with us. We look forward to supporting your future maintenance needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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