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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,275 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,275 reviews

August 28, 2026

Buen servicio nos agrado ir a esta agencia porque el personal es atento muchas gracias More

by Jazminangeles86.ja@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Norm Reeves Toyota Dallas responded

Your note about our attentive staff highlights how our team works to make every visit welcoming. We’re glad your purchase of the Toyota Highlander went smoothly. Knowing our attentive service met your expectations means a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 28, 2026

Me he sentido bien atendedido Y emocionado por la compra que hemos hecho , gracias Pedro Cachay More

by omago089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad you felt well taken care of and excited about purchasing your Toyota Highlander. Knowing Pedro provided that attentive service is rewarding. Your kind words mean a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 28, 2026

Very patient and understanding! Very helpful and explained every single step I did not understand. More

by paolagarfias06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Norm Reeves Toyota Dallas responded

Hi Paola! Thank you for your five-star review and kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

August 27, 2026

I already gave a review. They were informative, helpful at keeping my cost down and timely. More

by pam060483
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Aug 27, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that you found our service informative, cost-effective, and timely means a lot to our service department. We’re pleased we could keep your costs down and complete the service on your Toyota Sienna on schedule. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 26, 2026

He was very competent He is still taking care of me. He is aware of the need my Tundra needs and wants to fix it perfectly. More

by gcasta1@icloud. Com
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Aguilar
Aug 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that Edwin’s understanding of your Tundra’s needs and his dedication to fixing it perfectly met your expectations is rewarding. Your praise of his competence means a great deal to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 26, 2026

It was a fast and easy service. Good communication and got me out of there quickly More

by gallegos.jesus6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing the service on your Grand Highlander was fast and straightforward means a lot to our team. We’re glad our team kept you informed and got you back on the road quickly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 26, 2026

Awesome service provided by Shelly consistently. Worst automated messaging, tracking and AI voice system ever - inefficient, confusing, repetitive, inaccurate. You would really have to exert some More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Norm Reeves Toyota Dallas responded

Lisa, thank you for sharing both your praise for Shelly and your feedback about our messaging system. We'll share your comments with our Norm Reeves Toyota Dallas team and see what improvements can be made. Safe travels!

August 25, 2026

Whole car is scratched and its not fixed by dealership which created all the scratches on my car More

by Amchronister1
Recommend Dealer
No
Employees Worked With
Terrible
Aug 25, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. We sincerely apologize for your experience and understand how frustrating it is to have damage to your vehicle that has not been properly resolved. This is not the level of care we strive to provide. Please contact us directly so we can review the situation and work toward a resolution. We appreciate your feedback and the opportunity to make this right. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 21, 2026

I've been a customer at this dealership for many years . .. beginning when it was Fowler Toyota, then Cowboy Toyota, and now, Norm Reeves Toyota! If they didn't provide excellent sales and service, I would n More

by PEGGY_HICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrell (unfortunately, I do not know his last name). He was busy checking with customers to see how long they had been waiting, he then provided a "follow up". Nice to be keep in the loop!!
Aug 21, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that you continue to trust us after all these years means a lot to our team. We’re glad you found our service advisors knowledgeable and our associates welcoming during the service on your Toyota Corolla. We appreciate your loyalty and look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 17, 2026

The best dealership in Dallas! Tyrell was amazing and very professional. He made sure everything was checked out on the car we purchased. I will always shop at Norm Reeves Toyota. More

by ebarlow93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrell Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Norm Reeves Toyota Dallas responded

Hi Barlow! Thank you for your continued support and for sharing your fantastic experience with Tyrell! We look forward to serving you again at Norm Reeves Toyota Dallas. Safe travels ahead!

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