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Norm Reeves Subaru Superstore Rockwall

Rockwall, TX

4.8
36 Reviews
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1501 E I-30

Rockwall, TX

75087

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Showing 36 reviews

September 04, 2026

Efficient, courteous, willing to accommodate what needed to be done. Grateful for the use of the loaner car! Glad able to use the coupons! More

by Mawbears01
Recommend Dealer
Yes
Employees Worked With
Michael Hope
Sep 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Thank you for sharing your experience! Like finding the perfect fall day, a service visit is better when all the right pieces come together. We are happy Michael and the team were able to accommodate your needs, provide a loaner, and help you take advantage of available coupons. We appreciate your kind words and look forward to helping again!

September 04, 2026

Described full quote. Helped reduce price for several items that could wait and stayed in touch with me. More

by Dbamillers
Recommend Dealer
Yes
Employees Worked With
Michael Hope
Sep 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Thank you for the great feedback! Michael and the team understand that every recommended service does not necessarily need to happen on the same day. We appreciate the opportunity to review the full quote with you, help prioritize the items that could wait, and stay in communication along the way. That kind of game plan can make all the difference. Thank you for choosing us!

September 04, 2026

I saw the exact truck I was looking for! My 2003 Chevrolet Avalanche has 504k dog rescue miles on it, and I need a back up truck. JASON set me up with transport services and everything RIGHT More

by DONNAHENSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Donna, what an incredible story! Your 2003 Avalanche has already put up some truly legendary numbers, so finding the right backup truck was an important call. Jason was happy to help put together the game plan and arrange transportation right over the phone. We love that the truck arrived looking great and, most importantly, that you LOVE it! Congratulations on the newest addition to your lineup!

September 04, 2026

Professional Courtesy , and attention to your wants for your new car. Great selection of vehicles to choose from. Our salesman Ryan Short even came in on day off to help us with our purchase. Great staff i More

by LANNMC24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Thank you for the outstanding review! Ryan deserves special recognition for making a day-off appearance to help with your purchase. That is the kind of dedication that earns a standing ovation! Congratulations on your new vehicle, and we hope every mile ahead is worthy of an encore.

May 07, 2026

Purchase was quick with people who knew what they were doing, all very friendly with no pressure to buy added things. Actually, sale started with my treatment when getting my previous Subaru serviced. A g More

by richardnmx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lionel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Hale, Romy Susunaga
May 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Your experience was calm and comfortable, like a day at the spa. All you were missing was a massage chair and some cucumber slices over the eyes. The fact that it all started with a good service experience on your previous Subaru makes this even better. Appreciate you sharing this, Richard!

February 08, 2026

Ayed at Norm Reeves Subaru in Rockwall is hands-down one of the best people I’ve ever worked with. He was incredibly compassionate, honest, friendly, and easy-going throughout the entire process. He made wh More

by DRudd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayed, Devlan
Feb 09, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Ayed knows when to point things out and when to let you glide. His transparency and calm approach kept things upright and enjoyable the whole way down, and he was there whenever questions popped up. Trust like that doesn’t happen by accident. We'll make sure he knows you appreciated his help.

November 11, 2025

Great great experiences with them highly recommend them Karl with a K was awesome . Rayan was great too . Treated with respect and I beat up on them a bit knowing the business . Deven was awesome too he’s More

by CJA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan,Karl, Deven
Nov 12, 2025 -

Norm Reeves Subaru Superstore Rockwall responded

Sounds like you hit the jackpot with a three-of-a-kind: Karl, Rayan, and Deven! We’re so glad they made your experience top-notch and left such a strong impression. Thanks for trusting our team and for recommending us to others!

June 15, 2025

Was a very easy purchase process at this dealer. Very knowledgeable and helpful staff. This is not a high pressure dealer and does not try to sell you add ons you don't want or need. Very custo More

by srogers276
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Kyle
Jun 16, 2025 -

Norm Reeves Subaru Superstore Rockwall responded

Customer satisfaction is key! We never want any customer to feel pressured, we're focused on matching each driver to the perfect vehicle, and whether that happens within minutes of stepping foot on the lot or takes a more thorough search, we are happy to go the extra mile to ensure customers like you are happy!

February 08, 2025

After speaking to dozens of dealers from several auto makers, Norm Reeves Subaru was refreshing. Easy to deal with, no games, no bait and switch. No pressure. No games. Called and asked for exactly what More

by drea426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Ancic
Feb 11, 2025 -

Norm Reeves Subaru Superstore Rockwall responded

Congratulations on your new Subaru! After all your research into other dealerships, we're thrilled that you found everything you wanted in ours. We appreciate the kind words for Jordan and our finance team. Thanks so much, and enjoy the ride!

October 06, 2024

It was a great experience working with Robbie on our vehicle purchase. The relaxed and low pressure environment was much appreciated. More

by brianamelunke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie