503 Reviews of Norm Reeves Mazda - Service Center
upfront with cost and time for work Solved problems - car run excellent! Service people were very helpful and pleasant to work with. Received a loner car - and my car was ready at the pr Solved problems - car run excellent! Service people were very helpful and pleasant to work with. Received a loner car - and my car was ready at the promised time. More
Andrew did a excellent job Andrew has done a great job replacing Brake boosters for my car. great communication and excellent service. will definitely go back for future issue Andrew has done a great job replacing Brake boosters for my car. great communication and excellent service. will definitely go back for future issues. thanks More
Outstanding They were friendly, professional, courteous and very communicative. They explained the pricing and service needs in depth and when they felt I needed They were friendly, professional, courteous and very communicative. They explained the pricing and service needs in depth and when they felt I needed additional service they explained why and the associated costs. More
Great service department Andrew, Ricky and teresa always treat me like a king when I come in. The customer service alone keeps me loyal to the dealership. Very professional an Andrew, Ricky and teresa always treat me like a king when I come in. The customer service alone keeps me loyal to the dealership. Very professional and polite and detail oriented. The service is always quick and efficient. More
Excellent Service Took Mazda 6 in for its first service July 1. The service performed was prompt, courteous and competent . . . very satisfied. Andrew Morris and Gab Took Mazda 6 in for its first service July 1. The service performed was prompt, courteous and competent . . . very satisfied. Andrew Morris and Gabriel Trevino were excellent. More
Great Experience The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. More
Accommodating and informative - friendly Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being m Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being made to feel foolish. More
Top Notch Customer Service Freeman Mazda has earned my praise. I have taken my Mazda in several times for general maintenance and have always received the best customer service. Freeman Mazda has earned my praise. I have taken my Mazda in several times for general maintenance and have always received the best customer service. They are always friendly and super efficient when getting you in and out. They seem to appreciate my business and realize that I'm on a schedule. Best Customer experience that I have had anywhere in a very long time! :) More
my visit Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledge Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledgeable More
Vehicle Exchange (Great Experience) We went in to service our CX-5 and while waiting for the car to finish we met Stephanie and Darrel at the Mazda showroom. We saw the new 2016 CX-5 an We went in to service our CX-5 and while waiting for the car to finish we met Stephanie and Darrel at the Mazda showroom. We saw the new 2016 CX-5 and went on a test drive. We ended up having to leave and Stephanie let us take a new CX-5 while our car was being serviced. She called us back telling us that we could exchange our current CX-5 for a new one. After some time we found out that we were able to get a new vehicle for $20/more a month with $0 down and the same warranty coverage that we had on our old car. Great deal, and great customer service. Would definitely recommend Freeman Mazda. More