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Norm Reeves Mazda - Service Center

Irving, TX

4.8
476 Reviews

476 Reviews of Norm Reeves Mazda - Service Center

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April 25, 2017

Great Customer Service Online booking tool is convenient and easy. All of the Service Dept personnel are always helpful and accommodating. I'm treated like Family. I lov More

by JenNBigD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
Apr 26, 2017 -

Norm Reeves Mazda responded

Thank you for the kind comments. And thank you for coming in!!!

April 13, 2017

Cream of the crop From the process of buying the car to maintaining it, Freeman Mazda has been excellent. I've only had my CX-5 for three months, but I can't say enough More

by Csmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie in service, Christina Figures
Apr 15, 2017 -

Norm Reeves Mazda responded

Thank you for the kind words. We are happy to have you come by anytime!

April 11, 2017

Awesome Always have a great experience at this dealership. They have service my car for at 5 years it is worth the drive. The setvice staff works to resolve More

by Mercie Latson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Apr 11, 2017 -

Norm Reeves Mazda responded

Thank you very much. We appreciate the kind words.

March 30, 2017

Efficient I got there early, 30 minutes before my scheduled appointed, and they got to me right away. And, they kept me up to date on how long it would take and More

by pamsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson, Angela Engle
Mar 31, 2017 -

Norm Reeves Mazda responded

Thank you very much for taking the time to say such kind words.

March 24, 2017

Service Oil change service was done quickly and thanks for the car wash. Thanks for the information on air filter, cabin filter and radiator cap removal. More

by riding 4now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
Mar 25, 2017 -

Norm Reeves Mazda responded

Thank you for the kind comments. And please feel free to contact us anytime you have a question.

Mar 25, 2017 -

Norm Reeves Mazda responded

You're are very welcome and thank you!!!

March 20, 2017

EFFICIENT AND COURTEOUS I took my Mazda 3 in for a scheduled oil change. Before the appointment I received a reminder by text and email. I must compliment the dealership More

by dholtzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Mar 21, 2017 -

Norm Reeves Mazda responded

Thank you very much for the kind comments. Look forward to seeing you again!!

March 11, 2017

excellent service I went in to have them check the Bluetooth connection and it was done quickly. But what surprised me was that they also found that I had a FLAT TIRE More

by marymac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky ventura
Mar 13, 2017 -

Norm Reeves Mazda responded

Thank you for the compliment.

February 14, 2017

Excellent Service I had an appointment to bring my Mazda in for routine service. Leslie was very professional in handling my questions about the services they recommen More

by happymazdacustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hayes
Feb 16, 2017 -

Norm Reeves Mazda responded

Thank you very much for the kind words! It's nice to know that we are appreciated. And we look forward to seeing you at your next service.

February 06, 2017

Great Service Department I have been bringing my Mazda 3 and Mazda CX 5 to Terry and her service department people for 3 years. And they do Great Service. Take care of every d More

by kenmacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 07, 2017 -

Norm Reeves Mazda responded

Thank you very much for the kind words. And we look forward to seeing you again!

February 01, 2017

Very Professional My experience has been that Mazda takes care of their customers. Leasing a car made it affordable for me to own a car and keeping it maintained has be More

by B. Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 01, 2017 -

Norm Reeves Mazda responded

Thank you so much for the great review. It means a lot and we appreciate you being part of the Freeman Family.

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