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Norm Reeves Mazda - Service Center

Irving, TX

4.8
476 Reviews

476 Reviews of Norm Reeves Mazda - Service Center

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July 30, 2017

Always Excellent Customer Service. Ricky in the service department is knowledge, professional and always has a smile on his face! This is my 3rd Mazda and I'm sure if it will not be th More

by Gracie Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Ventura
Aug 01, 2017 -

Norm Reeves Mazda responded

Ms. Brown thank you so much.

July 26, 2017

Great Service They could not have done a better job of addressing my needs with getting the work done and also getting me to work on time. I missed the shuttle to More

by LZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Coreas, Angela Engle
Jul 27, 2017 -

Norm Reeves Mazda responded

Thank you very much for the compliment. We are happy to help.

July 26, 2017

Perfect service Well greeted. Nice waiting lounge. Good coffee and excellent service. Surely recommend them to any person. Easy appointment, right advice and quick de More

by Sdangety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Angela Engle
Jul 27, 2017 -

Norm Reeves Mazda responded

Thank you very much for the kind compliment.

July 24, 2017

Have always been happy with their superior service We purchased a CX5 three years ago and only use the service department for any type of work on our vehicle. The service folks are always friendly and More

by D&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey, Terri Dixon
Jul 25, 2017 -

Norm Reeves Mazda responded

Very kind of you to say. We really appreciate the compliment, and we appreciate you being part of the Freeman Family.

July 20, 2017

Excellent 5-Star Rating Always 5 Star service at Freeman Mazda! Customer for 17 years and don't plan to go elsewhere! Can't ask for better or friendlier service. Everyone More

by Danielle Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Jul 22, 2017 -

Norm Reeves Mazda responded

Thank you so much and we're glad you are part of the Freeman Mazda family.

July 09, 2017

Freeman Mazda is the BEST I have been dealing with Freeman Mazda for more than 10 years and they have always taken excellent care of me, whether it's service or sales. More

by Mazda Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Jul 14, 2017 -

Norm Reeves Mazda responded

Thank you so much. We appreciate the compliment and we look forward to providing you with sales and service for another 10 years and more!

July 01, 2017

Great Service Department I have tremendous respect for Terri Dixon and Joshua in the Service Department. Joshua is a very knowledgeable mechanic and takes a personal interest More

by Like Feeman Mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua in Service., Terri Dixon
Jul 07, 2017 -

Norm Reeves Mazda responded

Thank you so much!!!

June 29, 2017

very nice experience Was in and out as they said I would. Very pleasant experience. Everyone was friendly and very professional. I will definitely use them again. Took c More

by dbeecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
Jun 30, 2017 -

Norm Reeves Mazda responded

We really appreciate the kind comments. Thank you.

June 10, 2017

Quick Service was quick and seems to be complete. Although it turned out to be $20 or more over the anticipated cost with my coupon, it makes me more confi More

by Edwyna Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Terri Dixon
Jun 13, 2017 -

Norm Reeves Mazda responded

Ms. Washington, my apologies for the discrepancy. Talk to me about it the next time you come in. Thank you for the compliments, we really appreciate it. Terri

June 08, 2017

Great dealership! I have had a very good experience with Freeman Mazda when purchasing my new vehicle and with the excellent service department. I highly recommend thi More

by CBishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Angela Engle, Lance Wilson
Jun 09, 2017 -

Norm Reeves Mazda responded

Thank you very much.

Jun 13, 2017 -

Norm Reeves Mazda responded

Very kind words, thank you so much!

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