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Norm Reeves Mazda - Service Center

Irving, TX

4.8
476 Reviews

476 Reviews of Norm Reeves Mazda - Service Center

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August 25, 2017

Customer focused - fast, reasonable and easy to work with Freeman Mazda has been our first choice of service provider - from buying a dream car (Miata) to servicing and spot assistance Supportive, transparen More

by Jay Ramki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Figures
Sep 01, 2017 -

Norm Reeves Mazda responded

Thank you Jay for allowing us to take care of your dream car and thank you for the great review!

August 23, 2017

Consistance long term excellence! Terri, Freeman and the service department care.. From the simple to the complex they work hard to be the first choice in servicing your Mazda More

by DBLinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle, Rodney King
Aug 24, 2017 -

Norm Reeves Mazda responded

David, thank you for the wonderful compliment. And we look forward to seeing you again!

August 22, 2017

Amazing During my service there service advisor was updating me on everything that was needed on my car. Polite and excellent customer service! I would recomm More

by KatGal07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie
Aug 24, 2017 -

Norm Reeves Mazda responded

We really appreciate the recommendation. Thank you very much!

August 19, 2017

Class Act service Excellent service by skilled team. Have purchased four new cars from Freeman and keep returning for service. My son and daughter have also purchased a More

by myzoomzoom
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Aug 24, 2017 -

Norm Reeves Mazda responded

Wow!! Thank you so much. Happy to have you as part of the Freeman Family.

August 13, 2017

Professional and Proficient! Freeman Mazda offers great service! They are professional, thorough, and proficient. Angela, my service representative, is friendly and informative. More

by Mazda2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Aug 14, 2017 -

Norm Reeves Mazda responded

We appreciate the kind words, and will pass the compliment on to Angela! Thank you.

August 12, 2017

Service visit Always a great experience going to Freeman Mazda. The service staff is always friendly and helpful. From the management team to the service porters ev More

by Tjgun#9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Aug 14, 2017 -

Norm Reeves Mazda responded

Thank you..for the 5 stars!

August 09, 2017

Good service Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. Ver More

by Gopi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Cliff Legrande, Adam Cooper, Edida Cruz, Kirk Stanley, Kris McEntyre, Matt Harris, Larry Wilson, Michael Ray, Jim Deboer, Mary Little, Lance Wilson, Russ Cooper
Aug 14, 2017 -

Norm Reeves Mazda responded

Thank you for the compliment.

August 09, 2017

Great customer & shutter service & great employees attitude. My Service Advisor Angela was very friendly. She suggest to do the new engine performance restoration with my oil change. My Mazda 6 is running very s More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Walter C., Angela Engle
Aug 14, 2017 -

Norm Reeves Mazda responded

Juan, thank you very much for the kind words. Glad to know the Mazda 6 is running great.

August 04, 2017

Service with a smile I got there a few minutes before the service bay doors were opened. Angela helped me and instead of me taking a loaner and leaving it as planned and s More

by Glenn T - DFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Aug 07, 2017 -

Norm Reeves Mazda responded

Glenn, thank you so much for the great compliment.

August 03, 2017

Awesome people ! I come here because i know the people here do it right that's why i keep coming back an will tell eveyone about your service an sales dept.. More

by Charleyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Trent Boe, Terri Dixon, Angela Engle
Aug 03, 2017 -

Norm Reeves Mazda responded

Thank you!!!

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