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428 Reviews of Norm Reeves Mazda - Service Center
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December 07, 2016
Freeman Mazda Great Service and Great employees !! I have received better service from Freeman Mazda than any other dealers I have used in the past. They always go above on beyond to satisfy their cust I have received better service from Freeman Mazda than any other dealers I have used in the past. They always go above on beyond to satisfy their customers. More
by EDA COHEN
Employees Worked With
Terri Dixon, Angela Engle
December 03, 2016
Best Services Angie is professional, knowledgeable, and a great teacher! She takes care of me and my car. I have used Freeman Mazda exclusively for all my service Angie is professional, knowledgeable, and a great teacher! She takes care of me and my car. I have used Freeman Mazda exclusively for all my service needs. I highly recommend them! More
by Mazda2004
Employees Worked With
Angela Engle
December 01, 2016
Service You have the finest Service Department I have ever experienced bar none in 40 years (yes, even the covered wagons). I think that Terry's team of exper You have the finest Service Department I have ever experienced bar none in 40 years (yes, even the covered wagons). I think that Terry's team of experts is unbelievable. Now sales managers could learn from that as i want another car but they turned me off so that i will be looking elsewhere. Peter B. Barrows More
by Peter B.Barrows
Employees Worked With
Josh, Terri Dixon, Angela Engle
November 29, 2016
Very positive experience It was my first visit to the service department at Freeman Mazda and I had nothing but a good experience. From the call to make the appointment, to t It was my first visit to the service department at Freeman Mazda and I had nothing but a good experience. From the call to make the appointment, to the drop-off experience, to picking up the car, everything was great. Everyone was super-friendly and helpful. The car was ready on time and they answered all my questions. More
by Donordoc18
Employees Worked With
Terri Dixon
November 19, 2016
Terry Dixon is the best Freeman Mazda in Irving is great. Mrs. Terry Dixon is the reason I drive a Mazda. Great customer service and you get in and right back out Freeman Mazda in Irving is great. Mrs. Terry Dixon is the reason I drive a Mazda. Great customer service and you get in and right back out More
by Dee Hall
Employees Worked With
Terri Dixon
November 18, 2016
Oil Change I drive in. My car is serviced as needs be, then washed. I drive out a happy repeatcustomer. I'll be back. Thank you very much. I drive in. My car is serviced as needs be, then washed. I drive out a happy repeatcustomer. I'll be back. Thank you very much. More
by Grkids
Employees Worked With
Angela Engle
November 18, 2016
Service on damaged item Had a great experience. Mirror malfunctioned. It was assessed and deemed not be damage but mechanical. They put on a new side mirror and did not ch Had a great experience. Mirror malfunctioned. It was assessed and deemed not be damage but mechanical. They put on a new side mirror and did not charge me. I love working with Terry and her team. Thanks. More
by Elder 64
Employees Worked With
Terri Dixon
November 18, 2016
State Inspection. Over the years, I have purchased two Mazdas from your dealership and have always brought them back to you for service. My experience with the service Over the years, I have purchased two Mazdas from your dealership and have always brought them back to you for service. My experience with the service department has been great. More
by samsmokey
Employees Worked With
Ricky (I don't know his last name)
November 16, 2016
Consistently good service I have been a customer for years! Purchased my last 2 cars from you and only come to you for service. I will and have recommended! Keep it up a I have been a customer for years! Purchased my last 2 cars from you and only come to you for service. I will and have recommended! Keep it up and I will likely buy my next car from you also! More
by Kristi62
Employees Worked With
Angela Engle
October 31, 2016
Scheduled service 3rd scheduled service call plus repair rider side window that would not roll up or down. Lindsey answered all questions and the work was done when ex 3rd scheduled service call plus repair rider side window that would not roll up or down. Lindsey answered all questions and the work was done when expected. Thank you! More
by mazda
Employees Worked With
Lindsey
