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Norm Reeves Mazda - Service Center

Irving, TX

5.0
428 Reviews

428 Reviews of Norm Reeves Mazda - Service Center

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February 06, 2017

Great Service Department I have been bringing my Mazda 3 and Mazda CX 5 to Terry and her service department people for 3 years. And they do Great Service. Take care of every d More

by kenmacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 07, 2017 -

Norm Reeves Mazda responded

Thank you very much for the kind words. And we look forward to seeing you again!

February 01, 2017

Very Professional My experience has been that Mazda takes care of their customers. Leasing a car made it affordable for me to own a car and keeping it maintained has be More

by B. Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 01, 2017 -

Norm Reeves Mazda responded

Thank you so much for the great review. It means a lot and we appreciate you being part of the Freeman Family.

January 19, 2017

Another successsful trip to get oil change and tires rotated Freeman Mazda employees care for their customers not only during the sale/lease of the vehicle, but also during service. I couldn't be more happy wit More

by sgs1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 20, 2017 -

Norm Reeves Mazda responded

Thank you so much for the kind words! And we appreciate you being part of the Freeman Family.

Jan 27, 2017 -

Norm Reeves Mazda responded

Thank you for the kind words! And thank you for being part of the Freeman Family!

December 29, 2016

Great Last two visits to the service department they did not have my appointment. But always make time to take my car anyway. Everyone in the service dept More

by Carol4978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Dec 30, 2016 -

Norm Reeves Mazda responded

Thank you very much! We appreciate you coming in.

December 28, 2016

Excellent Service and Staff This location is excellent. Terri, Josh, Ricky, Angela, and the rest of the team do a great job maintaining my car. I really appreciate their help. More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Josh, Terri Dixon, Angela Engle
Dec 30, 2016 -

Norm Reeves Mazda responded

The Mazda team thanks you! And we appreciate the breakfast.

December 18, 2016

outstanding service Freeman Mazda is the BEST. We have never experienced such outstanding service and dedication. Everyone is always amazing. Have never worked worth a be More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora in fiance, Stephanie Foreman, Terri Dixon
Dec 19, 2016 -

Norm Reeves Mazda responded

Thank you Debi!!

December 17, 2016

Mazda 3 maintenance Excellent service department. Angela worked with me to allow me to check my car with the tech. I am overall very pleased with the service More

by Dan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Dec 19, 2016 -

Norm Reeves Mazda responded

Thank you and thank you for allowing us to take care of you.

December 16, 2016

Good Job!!! Nice people. great service, and convenient location. I highly recommend this service center. I will return in the future when needed. All good! Th More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Figures, Angela Engle
Dec 17, 2016 -

Norm Reeves Mazda responded

Thank you so much for the kind comments. We look forward to seeing you again!

December 15, 2016

Great Service Dept. I want I for a tire concern. Terri and Ricky couldn't have been nicer. They made this experience amazing. Thank you all so much! More

by Dsvatek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey, Terri Dixon
Dec 17, 2016 -

Norm Reeves Mazda responded

Your very welcome! We appreciate you coming in.

December 12, 2016

Great customer & shutter service & great employees attitude. This is my home dealership. Ricky, Angela, Robert & Terri are the greatest honest, integrity, knowledgeable and fun persons. They welcome you like a More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Leslie Hayes
Jan 30, 2017 -

Norm Reeves Mazda responded

Thank you!

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