Norm Reeves Mazda - Service Center

It was a super easy process. I have loved going to the Mazda service center for many years. They always treat me with respect and enthusiasm. Terri always remembers me. I would I have loved going to the Mazda service center for many years. They always treat me with respect and enthusiasm. Terri always remembers me. I would highly recommend them to anyone I know. More

Outstanding service always from Freeman Mazda! I would not consider using any dealership other than Freeman Mazda for my Mazda CX-9 needs. They treat me like family every time I visit them for serv I would not consider using any dealership other than Freeman Mazda for my Mazda CX-9 needs. They treat me like family every time I visit them for service and the work is always completed to above my satisfaction. I have never experienced any dissatisfaction with this team. More

EXCELLENT!! All good...excellent service and congenial people. I will return. Glad you will not be moving. Thanks a lot. See you next time. Much appreciate All good...excellent service and congenial people. I will return. Glad you will not be moving. Thanks a lot. See you next time. Much appreciated! More

Satisfied Customer Everyone is very attentive and continue to keep us updated as these process worked out. They make you feel very important always. We love Terri. Everyone is very attentive and continue to keep us updated as these process worked out. They make you feel very important always. We love Terri. More

Feel welcomed each time I service my car! Everyone in the office makes sure my car service needs are met. They don't mind answering my questions. If the work is taking a bit longer they alway Everyone in the office makes sure my car service needs are met. They don't mind answering my questions. If the work is taking a bit longer they always ask me if they can do anything to make my wait comfortable and if I need anything food, water, etc.... The reason "WHY" I drive across town to this dealership is because of the friendliness of the staff! Totally worth it! Thanks Freeman for continuing to keep this customer happy all these years! More

Homey They go the extra mile to make people waiting for their cars feel at home here with Starbucks coffee, tv to watch, wifi and a charging station! They go the extra mile to make people waiting for their cars feel at home here with Starbucks coffee, tv to watch, wifi and a charging station! More

Fast and friendly service Great service friendly to work with I would recommend my friends. I will also return for future service work including oil changes and tires. Very pro Great service friendly to work with I would recommend my friends. I will also return for future service work including oil changes and tires. Very professional service. More

Nailed it!!! On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my pl On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my plight. She was happy to help me, and fit me in on Saturday. I was back on the road before 11:00am. Thanks so much Angela, and the Freeman Service department. More

Outstanding Service Team Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve your visit with a place to work and or relax in a service focused area. Before arriving I had called the day before and spoke with Cliff to make some minor adjustments to my visit. He accommodated me with a professional and amicable approach. Upon arriving I was met by Rickie who has been with the company for 5 years while still maintaining a hugely positive attitude, looks like he just left college and is remarkably service oriented. He truly made my visit memorable. While having some time on my hands before I left for a lunch I sauntered over to the main building to look at their flashy new cars. I love the new Mazda's and the value for money is ridiculously in our favor. I looked at a Mazda C5 mid size SUV for $27K and was surprised what you get for that. The showroom staff where attentive but not overbearing and I suddenly realized that this spirit of genuine care and assistance was company wide and not just service or sales specific. This dealership really wants to stand out as a company that looks after people versus being a company that wants your money. To make a long story short, I loved my experience, I really like the team and I am converted to the Mazda products and service because of this particular dealership. Very impressive!!! More

courteous, informative Always receive good service and good employee attitudes. Service reps seem interested to be as informative as possible. Their recommendations are ap Always receive good service and good employee attitudes. Service reps seem interested to be as informative as possible. Their recommendations are appreciated as to service required and service recommended for future. More