Norm Reeves Mazda - Service Center

Freeman Mazda the best in DFW! Everyone at Freeman Mazda service center has provided me with excellent service! They always exceed my expectations, well mannered/friendly and very Everyone at Freeman Mazda service center has provided me with excellent service! They always exceed my expectations, well mannered/friendly and very attentive not only to my car service needs, but to me personally making sure I am comfortable while I wait! My drive there is well worth it, since I live northeast of the dealership! More

Service done correctly and quickly Always happy with the service, they let me know how long it will take and they keep me updated till it's done car is always cleaned Always happy with the service, they let me know how long it will take and they keep me updated till it's done car is always cleaned More

Great Customer Service Online booking tool is convenient and easy. All of the Service Dept personnel are always helpful and accommodating. I'm treated like Family. I lov Online booking tool is convenient and easy. All of the Service Dept personnel are always helpful and accommodating. I'm treated like Family. I love my Mazda 6. More

Cream of the crop From the process of buying the car to maintaining it, Freeman Mazda has been excellent. I've only had my CX-5 for three months, but I can't say enough From the process of buying the car to maintaining it, Freeman Mazda has been excellent. I've only had my CX-5 for three months, but I can't say enough about the customer service at this location. Would highly recommend. Specifically, Christina in the showroom and Rickie in service have been excellent, but everyone I've encountered has been so pleasant! More

Awesome Always have a great experience at this dealership. They have service my car for at 5 years it is worth the drive. The setvice staff works to resolve Always have a great experience at this dealership. They have service my car for at 5 years it is worth the drive. The setvice staff works to resolve issues with detailed explanation provided. More

Efficient I got there early, 30 minutes before my scheduled appointed, and they got to me right away. And, they kept me up to date on how long it would take and I got there early, 30 minutes before my scheduled appointed, and they got to me right away. And, they kept me up to date on how long it would take and what needed to be done. More

Service Oil change service was done quickly and thanks for the car wash. Thanks for the information on air filter, cabin filter and radiator cap removal. Oil change service was done quickly and thanks for the car wash. Thanks for the information on air filter, cabin filter and radiator cap removal. More

EFFICIENT AND COURTEOUS I took my Mazda 3 in for a scheduled oil change. Before the appointment I received a reminder by text and email. I must compliment the dealership I took my Mazda 3 in for a scheduled oil change. Before the appointment I received a reminder by text and email. I must compliment the dealership on their efficiency and courtesy. I was in and out within an hour and the experience was painless. More

excellent service I went in to have them check the Bluetooth connection and it was done quickly. But what surprised me was that they also found that I had a FLAT TIRE I went in to have them check the Bluetooth connection and it was done quickly. But what surprised me was that they also found that I had a FLAT TIRE that I had not even noticed ! They changed the tire, and since I had the wheel and tire c overage on my Lease , I only paid a small deductible. I was very very pleased. So nice of them to also wash and vaccuum the car a well. More

Excellent Service I had an appointment to bring my Mazda in for routine service. Leslie was very professional in handling my questions about the services they recommen I had an appointment to bring my Mazda in for routine service. Leslie was very professional in handling my questions about the services they recommended. She showed me the filters from my vehicle and explained why they needed to be replaced. When the service was completed, she gave me the paperwork describing the condition of my tires and vehicle alignment. I was able to make informed decisions about what needed immediate attention and what I needed to consider for future service. I will definitely return to Freeman Mazda. More