Norm Reeves Mazda - Service Center

Drop In Help I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was ve I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was very polite, as if I had an appointment, took me into the office and advised me the possible wait time. I was able to have my service done and additional information was given me about my car! We set up a future appointment for more lengthy maintenance. And I am so glad I stopped at Freeman Mazda service, despite all the highway construction and driving confusion on Highway 183 and no appointment! It's a great business all the way around! More

Great!! as usual! Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience a Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience as a customer service representative she was impressed. More

Great Customer Service Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I a Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I always have a good experience at the Freeman Mazda Service Department. More

2013 CX-5 Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. More

Good Experience The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you have an extended wait they keep you updated on the progress of the work provided. The ladies who sit behind the desks—not so friendly. More

2008 Mazda CX-7 I bought my 2008 CX-7 at Freeman 9 years ago. I have always taken it there for service and have always been very satisfied! I bought my 2008 CX-7 at Freeman 9 years ago. I have always taken it there for service and have always been very satisfied! More

Mazda CX7 Terry Dixon and Ricky Ventura are the two of the best at the Irving location. They both have the best customer skills making you feel welcomed and in Terry Dixon and Ricky Ventura are the two of the best at the Irving location. They both have the best customer skills making you feel welcomed and informed about your car being serviced. With thier friendliness and help with coupons and such for the final bill it makes for a saturaday afternoon of servicing a better experience. It helps they are willing to work in helping the customer with servicing coupons to ease the total bill amount. Keep them both at this locationn PLEASE! More

Friendly Service The service department is very friendly and provides great amenities while you wait for you car to be serviced. I'm glad they come and talk to you bef The service department is very friendly and provides great amenities while you wait for you car to be serviced. I'm glad they come and talk to you before doing anything that would incur an extra cost. More

15k Service Oil change, tire rotation, fluid check, filter check and car wash was performed in a timely manner, even though it was a busy afternoon. I was kept w Oil change, tire rotation, fluid check, filter check and car wash was performed in a timely manner, even though it was a busy afternoon. I was kept well informed throughout the process. More

Oil Change Always greeted by name and with a smile. All service offered and performed quickly and expertly. I could not be more pleased with the way I am always Always greeted by name and with a smile. All service offered and performed quickly and expertly. I could not be more pleased with the way I am always treated. More