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Norm Reeves Mazda - Service Center

Irving, TX

4.8
476 Reviews

476 Reviews of Norm Reeves Mazda - Service Center

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January 19, 2018

Friendly Service The service department at Freeman Mazda is very good. They are fast and friendly. They take the time to explain the report card of your car's health. More

by mchrib03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Jan 22, 2018 -

Norm Reeves Mazda responded

Thank you so much! We appreciate the compliment.

January 07, 2018

I would recommend the service department but not the sales The service department customer service is 10 when it comes to service. They need to train the sales service how to treat there customers. Thank yuh More

by Caroline123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 04, 2018 -

Norm Reeves Mazda responded

Thanks for the feed back and the review!

January 05, 2018

always a great value Mazda always takes care of me and finds the most reasonable solutions. I had a tire that kept going flat and after mazda brought it in, they found the More

by antarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Jan 22, 2018 -

Norm Reeves Mazda responded

Thank you so much for the kind words. We really appreciate it and you!

December 28, 2017

Brake service Excellent service. Done in a reasonable time at an affordable orice. No attempt to price gouge me with unneeded service. I appreciate the prompt atten More

by Dan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
December 23, 2017

This is the best Mazda Service Department, ever They always take good care of me and my car, and they have come through for me in some very difficult times. If you have a Mazda, please take it here More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Ricky, Angela, Terri Dixon
December 15, 2017

Recall on the Mazda Very prompt and polite I was in for a very simple recall, but was treated very well and received a complimentary car wash. Did not need any service ot More

by El Gallo Negro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Figures, Cliff Legrande, Terri Dixon, Angela Engle
Dec 16, 2017 -

Norm Reeves Mazda responded

Thank you!

December 14, 2017

All dem Mazda peep's keep it lit fam. Dropped the whip at Mazda Service and they be all Mazdarati wit that high class atmosphere. Dem boi's in the shop know whats good and cover the whip r More

by Tedd Talty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande, Terri Dixon
December 09, 2017

Always great service at Freeman Mazda! From being greeted as I pull up to checking out after service is performed, I’ve always had great service from Freeman Mazda. I’ve been taking my cars More

by nyangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Dec 13, 2017 -

Norm Reeves Mazda responded

Thank you very much! I agree the coffee is amazing. We look forward to seeing you again!

December 08, 2017

Great service department I was recommended this dealership for servicing my Mazdas. It’s a bit of a drive from Frisco, but well worth it! Staff was extremely knowledgeable, an More

by Gitoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie Ventura, Cliff Legrande
Dec 13, 2017 -

Norm Reeves Mazda responded

Thank you for driving the distance! Thank you for the compliment.

December 05, 2017

Review Always welcoming greeting and great at explaining any needs for my auto. Comfortable waiting area - enjoy coffee, etc. Also, enjoy reading newspaper More

by samsmokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Dec 13, 2017 -

Norm Reeves Mazda responded

Thank you for the kind words. And thank you for the compliment!

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