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476 Reviews of Norm Reeves Mazda - Service Center
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March 29, 2018
Excellent and caring. Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options f Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options for repair. Always keeping in mind the cost as well. More
by EARL KINCAID
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
March 28, 2018
I appreciate Freeman Mazda The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the se The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the service. Very much appreciated! More
by GoMazdaGo
Employees Worked With
I’m not sure of the name, I apologize. But everyone was very helpful.
March 23, 2018
Great people and fast excellent customer service Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair we Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair were done very well. More
by Juan
Employees Worked With
Terri Dixon, Angela Engle
March 20, 2018
1st service Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than I expected, but since I was late, I did not complain. I appreciated the fresh fruit in the customer lounge. More
by annc
Employees Worked With
Cliff Legrande
March 03, 2018
Good Job!! Nice people and excellent work done in a timely manner. Convenient location off 183. I will continue to get my car serviced there. Thank you.... Nice people and excellent work done in a timely manner. Convenient location off 183. I will continue to get my car serviced there. Thank you.... More
by Irma
Employees Worked With
Cliff Legrande
February 20, 2018
Excellent Sales & Service Teams In researching which Mazda dealership from which to purchase in the Dallas area, the general suggestion was to come out to Freeman Mazda. A bit of a d In researching which Mazda dealership from which to purchase in the Dallas area, the general suggestion was to come out to Freeman Mazda. A bit of a drive for me (I live much closer to Town North), but the service I've had thus far has been completely excellent. The sales team was very thorough in helping to match me with the vehicle trim level that would best suit my needs and desires, and was in regular contact for the first few weeks after the sale to make sure all was going well. Had my first service appointment over the weekend, and unlikely some other dealerships I've taken cars to, they had my vehicle in and out in just over an hour. Its greatly appreciated that their service department has weekend service hours available as well. If you're looking for a Mazda in the DFW area, I would definitely recommend you go talk to the folks at Freeman. More
by AMassmanHall
Employees Worked With
Terri Dixon
February 16, 2018
Regular Service By far the best car dealership I have ever been to not only for purchase but service. Purchase process was stress-free and the service department empl By far the best car dealership I have ever been to not only for purchase but service. Purchase process was stress-free and the service department employees are great. More
by Helen
Employees Worked With
Martin Ramon, Christina Figures
February 07, 2018
Oil change service. It was a good visit but we had to wait two hours on our oil change. Which was a little much. Especially since we made the appointment in advance. It was a good visit but we had to wait two hours on our oil change. Which was a little much. Especially since we made the appointment in advance. More
by razschachr
Employees Worked With
Cliff Legrande
February 02, 2018
Great Service from Angela As usual, I had great service from Angela & Terri waved to welcome me. Over my years dealing with Freeman Mazda, I have developed a real sense of tru As usual, I had great service from Angela & Terri waved to welcome me. Over my years dealing with Freeman Mazda, I have developed a real sense of trust with both of them. More
by Nancy
Employees Worked With
Terri Dixon, Angela Engle
February 01, 2018
Smooth and thorough The dealership's service department is one of the best I've encountered. They are professional, personable and provide great advise to you as it relat The dealership's service department is one of the best I've encountered. They are professional, personable and provide great advise to you as it relates to your service needs. More
by gcagbasiere
Employees Worked With
Angela Engle
