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Norm Reeves Mazda - Service Center

Irving, TX

4.8
476 Reviews

476 Reviews of Norm Reeves Mazda - Service Center

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August 11, 2019

Experience overall I always have great service. The only problem I have is a lot of times you called to make an appointment they either don't answer or when they answer More

by Usa@1soccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who I spoke with because no one presented themselves by name
July 30, 2019

Freeman Mazda Continues To Deliver Top Service I have been a dedicated customer since 1996 due the quality of service provided by Freeman Mazda! They continually strive to determine what is needed More

by Angela2018!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the repair shop who is tremendous , Terri Dixon, David Pearson, Angela Engle
July 25, 2019

Freeman has always been a top notch dealership I truly appreciate the Freeman dealerships, I have visited all of them. I have also recommended them multiple times for many years. I have assisted ma More

by One happy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Terri Dixon, David Pearson, Angela Engle
Jul 30, 2019 -

Norm Reeves Mazda responded

Thank you so much for the kind words!

June 10, 2019

Great service Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this se More

by Mazda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson, Angela Engle
Jun 12, 2019 -

Norm Reeves Mazda responded

Thank you!

December 24, 2018

Terri and the team are excellent. I highly recommend Freeman Terri, Angela, Cliff, Josh and everyone at Freeman Mazda Service are awesome. Do not hesitate to go here for service. They do great work and have fa More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Cliff Legrande, Terri Dixon, Angela Engle
Dec 26, 2018 -

Norm Reeves Mazda responded

Thank you so much!

December 19, 2018

Love This Place Staff was nice, service was quick. Love that they wash my car. Also great that they have a place to do work while I wait. The snacks are a bonus! More

by SLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Dec 21, 2018 -

Norm Reeves Mazda responded

Having to take your car in for service is never fun but we're glad it was a good experience. Thank you!

December 13, 2018

Good Service Department and Always Friendly We've been coming here since our purchase 3 years ago and always have a good experience at Freeman Service. They treat us as a valued customer and ex More

by sptipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Dec 21, 2018 -

Norm Reeves Mazda responded

Thank you!

December 01, 2018

Good Job! Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande, Angela Engle
Dec 03, 2018 -

Norm Reeves Mazda responded

Irma, thank you so much. We look forward to seeing you again!

November 24, 2018

State Inspection Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. More

by steve l
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Nov 26, 2018 -

Norm Reeves Mazda responded

Thank you so much for the feed back. We think she's great too and thank you for allowing us to help with your service needs!

November 17, 2018

2009 CX7 Service Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to hav More

by STaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Nov 19, 2018 -

Norm Reeves Mazda responded

Thank you so much for the awesome compliment! We appreciate you.

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