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Norm Reeves Mazda - Service Center

Irving, TX

4.8
477 Reviews

477 Reviews of Norm Reeves Mazda - Service Center

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June 09, 2021

Always great service at Freeman Mazda! They take care of your here and make sure everything is done right. Staff is always very friendly too! More

by hmgarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
May 30, 2021

I love the service, they always make sure we are doing fine while we wait for our car to be serviced. The service is good and fast and done correctly. More

by stellasolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
May 26, 2021

Great service! Helped me install the cargo mat and net without being asked for help. Thanks Freeman Mazda! Looking forward to future visits. Thanks, Adil More

by amalik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador
May 22, 2021

Angela always takes such good care of my car... one of the reasons I have been a Freeman customer since 2003! The newly redesigned customer service area is spacious and comfortable. More

by stevef59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
May 22, 2021

The best place to go for service for my vehicle. Treated like a customer should be treated. Their attention to detail and professionalism is truly wonderful. The experience flows smoothly and naturally. The More

by jayrodd84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Terri Dixon, Angela Engle
May 22, 2021

As with everything with Freeman Mazda, it was a very pleasant experience. The oil change was quick and they took great care of me. And, I got a great car wash :-) More

by BMorse9492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
May 17, 2021

Quick and painless, service center employees are always friendly and explain in a way I can understand as someone who doesn't know about cars (lol). More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Cai
May 13, 2021

I especially liked the video that the service department sent via text message. It helped me know that the car was being worked on and what the issues were. More

by marrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
May 12, 2021

This is an exceptional dealership. I've owned three Mazdas over the years and have never had anything less than a great experience here. Terri and her service team are The Best. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Terri Dixon
May 08, 2021

Wonderful service, nice redesigned waiting area—Terri snd Angela always treat me like a valued customer! I love the new video review of the service provided — very innovative. More

by Kristi62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
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