Norm Reeves Mazda - Service Center

Over the years I've gotten several cars from Freeman Mazda. I've always been impressed with each car, the Dealership and the Mazda Service area. Everyone there have been so supportive and kind. I rea Mazda. I've always been impressed with each car, the Dealership and the Mazda Service area. Everyone there have been so supportive and kind. I really appreciate the waiting area where water bottles are free and conversations are always interesting. Even before the pandemic, I've always found Freeman Mazda to have their cars so clean and all their building's and waiting areas especially clean. Freeman Mazda is my Dealership! More

Good experience. Clean environment. Not very crowded. Main reason to come here was that I bought the care here. Main reason to come here was that I bought the care here. More

Staff at the service center are the best! The place is always clean and if you have to stay longer, there is free coffee and snacks. always clean and if you have to stay longer, there is free coffee and snacks. More

I've been doing business with Freeman Mazda for the last 7 years and have always been completely satisfied with the consistent great service they provide. It's rare to find a service department after the sa 7 years and have always been completely satisfied with the consistent great service they provide. It's rare to find a service department after the sale of the car. Terri, Angela, and Shane are awesome to do business with. They truly focus on building strong relationships with their customers. This is important to me as this determines whether or not I stay with the brand and dealer network. Mazda and Freeman Mazda have my loyalty. Great cars, Great Sales & Service experience, what more could a loyal customer want. I love the renovations around the dealership and service department, which feels more like a high-end luxury store. More

Angela was great about timely initial contact, follow up and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the ser and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the service department makes recommendations after reviewing the vehicle for services needed. More

As in previous visits, the service department was very nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - meets COVID guidance. More

Love the new renovation! Angela was great at the service department! Would come back for future maintenance or repairs department! Would come back for future maintenance or repairs More

Freeman Mazda is always a pleasure to do business with. They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! More

Excellent as always, Ms dixon is always pleasent and knowledgeable knowledgeable More

Setting up my appointment was easy and fast keeping me updated and reminder of appointment date and time was awesome, the service at the dealership was great as always very clean all around waiting area a updated and reminder of appointment date and time was awesome, the service at the dealership was great as always very clean all around waiting area and refreshments coffee and snacks bath room clean as always keep me updated on my service and time it would be completed with fast and easy check out after service. My service advisor was the best Shengwei Cai was awesome 5 stars for this man for sure!!! More