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Norm Reeves Mazda - Service Center

Irving, TX

4.8
478 Reviews

478 Reviews of Norm Reeves Mazda - Service Center

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February 19, 2022

I wish this friendly exceptional service was available everywhere I do business. Everyone is the service department is always THUMBS UP! More

by Ph Phactor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CADE - WORKING OUTSIDE - 5 STAR - GREETING COMING AND GOING; SHANE; YOUNG LADY THAT WAS WORKING THE CHECK OUT COUNTER - ALL 5 STAR, Terri Dixon, Angela Engle
February 18, 2022

My car was in the body shop for two months. Every week, Terri, called to give me an update. She was so helpful and attentive and the work done was outstanding More

by Michael S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
February 17, 2022

Great service provided by Shane Caí! ! Exceptional knowledge & expertise. Will be black for future service. More

by desmayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Cai
February 15, 2022

Exceptional service from service advisor, service manager and mechanic. They all go above and beyond to ensure your car repairs are completed and to your satisfaction. More

by Elsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Terri Dixon, Angela Engle
February 10, 2022

Fast Service and Courteous Staff. And a good value. I highly recommend Freeman Mazda service. More

by StanleyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
February 09, 2022

Great service by Terri Dixon and Josh. Keep me constantly updated with our vehicle. Car is older so they did a nationwide search for the parts. Gave us a loaner vehicle for the extended time. Will highly More

by Roy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh -Service Manager , Terri Dixon, David Pearson, Angela Engle
January 28, 2022

Amazing customer service. Love how they greet me by name when I come in. Their waiting area is great, plenty of confortable seats with great coffee, water bottlew and a few snack. I honestly never know how More

by Srodriguez72017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Salvador and Josh, Terri Dixon
January 28, 2022

Great customer service! I am grateful for the speedy service and clear communication from the staff More

by Brittany Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
January 26, 2022

Service dept. is excellent. Terrie always goes the extra mile to help me. Excellent customer service. More

by shensonallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
January 14, 2022

People are friendly and helpful, service is efficient, and operates with the highest level of integrity. More

by Edward Zagorski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
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