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Norm Reeves Mazda - Service Center

Irving, TX

4.8
478 Reviews

478 Reviews of Norm Reeves Mazda - Service Center

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July 24, 2022

I've bought 7 cars from this dealership and every deal has gone well. Go see Stephanie Foreman in new car sales because she is awesome! The service department is also excellent! More

by edposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
July 22, 2022

Always have someone to greet me when I pull up. The employees are all nice and keep me updated with the service to my car. More

by pamsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
July 13, 2022

Maintenance is key and a learned experience. Everyone needs a Terri Dixon to champion their timeline and budget. More

by randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic that did the video explanation, Terri Dixon
July 04, 2022

Always a great experience at Freeman! I appreciate the excellent customer service! I will be back :) More

by Misti.ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
June 30, 2022

Staff really goes the extra mile to take care of their customers. The service videos are amazing. More

by rwt5842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
June 28, 2022

Great service as always. They have added some new service features which made it even more enjoyable! More

by robyncbarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
June 25, 2022

Exceptional service by Salvador! Met promptly on arrival, kept updated and was professional and discreet. Also immediately addressed request to ensure thorough cleaning of the car More

by Nisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador
June 20, 2022

Mazda Service Department is always top notch. I would not take my CX5 anywhere else. More

by CBishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
June 16, 2022

Terri listened by phone as I described my battery and Fob problem. After a lengthy wait, the search for a solution was not forthcoming. Terri advised me to accept an Alto service ride and come back tomorrow. More

by rbruenjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
June 15, 2022

It was fine. The people are great. However, forcing me to write is very irritating. More

by ddtv2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman
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