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Norm Reeves Mazda - Service Center

Irving, TX

4.8
478 Reviews

478 Reviews of Norm Reeves Mazda - Service Center

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August 28, 2022

Beside the scheduled service, the mechanic (Josh? ) brought to light an issue I've heard on my car for few months now and said it was strongly recommended I get ball and socket fixed since that's what More

by Mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
August 24, 2022

Salvador Torres was very helpful, efficient, friendly and professional. I appreciate all the help and communications he provided. More

by mlissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
August 23, 2022

Alex is the best! Additionally, the service crew where exceptional and welcoming! Also Snack Bar! More

by Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Terri Dixon, David Pearson, Angela Engle, Steven Van Looy
August 19, 2022

Only dealership I've had both vehicles serviced for 20 years. Freeman Mazda Service has my complete trust! More

by Satisfied!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua!!! Mechanic 5 stars!, Terri Dixon, Angela Engle
August 12, 2022

I love coming to this dealership to get my car service. Must of my friends and family hate going to get oil changes for their cars. I on the other hand, look forward to it. Shane, salvador and Terri alway More

by Srodriguez72017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Salvador, Terri Dixon
August 11, 2022

Great customer service Starting with Teri's warm welcome! Followed by Shane settling me into the waiting room & his updates on the progress of my service. Rt to my sendoff with a smiling Teri rt there! Thank More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Terri Dixon, David Pearson, Angela Engle
August 04, 2022

Service associates have always been extremely friendly, helpful, and knowledgeable. Even though I didn’t get all the repairs done they explained everything well. As a company I do with the diagnostic fee w More

by Jayde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
July 30, 2022

As always, my experience at the service department was exceptional. My service advisor, Angela Engel, always takes great care of me. I greatly appreciate her communication. Also, the service videos ar More

by cuban65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Terri Dixon, Angela Engle
July 29, 2022

The experience was great, exceptional people, very knowledgeable, professional and supportive. They make you feel very welcome. More

by rm_romeroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
July 27, 2022

Freeman is thorough, friendly, professional and easy to work with. I'll definitely take my car to them again! More

by dmeyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
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