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Norm Reeves Mazda - Service Center

Irving, TX

4.8
478 Reviews

478 Reviews of Norm Reeves Mazda - Service Center

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October 07, 2022

Excellent service as per usual. I get video explanation of my car repairs and recommendation. I will ALWAYS use Freeman Mazda as long as Terry is manager she keeps a well-run serv More

by LaQuinthia.Mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, , Terri Dixon
October 04, 2022

Great customer service as always. Took my car in for regular maintenance, easy and fast. More

by ARLRobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
September 29, 2022

My 20 year old daughter drives this car and I never have to worry when she takes it in for service. I know they will take care of her and not take advantage. Great team! More

by tb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
September 29, 2022

First service on my new CX-5. Overall experience was excellent. I was greeted immediately, and had the oil change, inspection and wash done in no time flat. More

by grc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane (service advisor)
September 22, 2022

Good location, friendly staff, excellent service. Good job! Thanks a lot ...I will be back. More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shengwei Cai, Terri Dixon, David Pearson, Angela Engle
September 20, 2022

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a More

by Mauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Salvador and Shane, Terri Dixon
September 20, 2022

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a More

by Mauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador and Shane, Terri Dixon
September 18, 2022

This is the best Mazda dealership in the metroplex. The service department is amazing too! Terry and Angela are always very nice and Joshua makes sure our Mazdas all function at their best. More

by Gamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
September 14, 2022

I scheduled my service for the a couple of hours prior to same day my flight to Kansas. They were able to get my service completed in time for me to get to the airport. More

by toddbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
August 31, 2022

Service Advisor Shane was very courteous and professional and communicated all pertinent information as the service progressed. More

by DMCX-5 GTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Kai
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