Norm Reeves Mazda
Irving, TX
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3rd Time's a Charm! This is the 3rd Mazda I have leased from Freeman Mazda and one of the most enjoyable experiences I have had getting a new car. Stephanie Foreman conta This is the 3rd Mazda I have leased from Freeman Mazda and one of the most enjoyable experiences I have had getting a new car. Stephanie Foreman contacted me about trading in my car and while I wasn't sure I was ready to trade it in yet, I still met with her to discuss options. I am very glad that I went in today. Not only did I get a larger, brand new car, but Stephanie was one of the best salespersons I have ever had dealings with. She found different options for me view based on my specifications and not only explained all the features, but showed me how to access them as well. I left feeling good about my decision to lease a new car and had an overall very positive experience. More
First car buyer Great car buying experience at freeman Mazda. Josue was my salesman and he made my experience so much fun and easy, he knew everything abut the car i Great car buying experience at freeman Mazda. Josue was my salesman and he made my experience so much fun and easy, he knew everything abut the car i purchased. I am super happy with my buy and told my friends and family when purchasing car to go to Freeman Mazda and ask for Josue. ( Big guy you cant miss him haha). Thanks again Josue See you soon More
AMAZING!!! I am glad I decided to visit Freeman Mazda when looking for Car options, and I am very glad that I encountered Molly when I entered. Great attitude, g I am glad I decided to visit Freeman Mazda when looking for Car options, and I am very glad that I encountered Molly when I entered. Great attitude, great offers, took care of me and I got what I exactly needed. When I need my second or upgrade, I am definitely going to back Molly and Freeman Mazda. More
EXCELLENT!!!!! I must share how wonderful my very FIRST car purchase experience was at Freeman Mazda and working with Stephanie Foreman, & Tresha L Petty surpassed a I must share how wonderful my very FIRST car purchase experience was at Freeman Mazda and working with Stephanie Foreman, & Tresha L Petty surpassed all my expectations. This is my first time buying a car, I been to so many dealer places (5 dealers to be exact) & not one was able to work with what I was looking for until I visit MAZDA in Irving. I relayed what type of car I was looking for, Brand New Mazda 2016, the amount of monthly car payment in my budget and also was concerned about my trade in. What I received from Stephanie and MAZDA was MOST EXCELLENT!!! They went out of their way to find me exactly what I needed. Every single detail was handled professionally and was above and beyond what I had expected. Not to mention their Finance people were super sweet and took well care of me while waiting. Tresha L. Petty ( Finance Manager) was super sweet and patient made me feel very welcome! She made the entire process as smooth as possible. Her honesty was welcomed and appreciated. She explained everything in detail and kept me in the loop EVERY STEP OF THE WAY. Last, thanks to their finance guy for working so hard. I've recommended them to all my co-workers, friends and family. Thanks so much for changing the way I think about a car buying experience---it was a wonderful and easy experience. Sincerely, Mayra Hernandez More
Excellent Superb customer service. This is my third vehicle I've purchased from this dealership, and will continue to return. I highly reccomend Stephanie Forem Superb customer service. This is my third vehicle I've purchased from this dealership, and will continue to return. I highly reccomend Stephanie Foreman, truly superb and helped me with all questions and concerns. More
Excellent & efficient It was a courteous, informed experience without undue pressure. The vehicle was not loaded with addendums over & beyond MSRP. I was taken seriously It was a courteous, informed experience without undue pressure. The vehicle was not loaded with addendums over & beyond MSRP. I was taken seriously and games were not played. Both parties involved were able to work toward an appropriate deal. More
Best Customer Service I have ever experienced :) Car buying has never been as easy and stress-free as it was with the help of Stephanie Foreman. She has amazing customer service and communication ski Car buying has never been as easy and stress-free as it was with the help of Stephanie Foreman. She has amazing customer service and communication skills and was able to find me exactly the car I wanted 2016 Mazda CX5 Grand Touring and with the best competitive price while on the phone all the way from Houston. She is such a lovely person to talk to and was even lovelier in person. I will absolutely recommend her to all of my friends, family and even strangers- because I know she will treat them just right! I loved that she was so detailed in making sure my car was delivered absolutely spot free, she made me feel like she was treating my car as if it was her own and that was so comforting to me. She has such a friendly, hospitable and motherly air to her that I would want to keep in touch with her for sure :) Overall, very happy with my vehicle and how I was serviced. Thank You <3 More
A pleasurable experience Our salesperson made the experience worthy of 5 stars. Her name is Christina Figures and she was exceptional. I had done my homework before we start Our salesperson made the experience worthy of 5 stars. Her name is Christina Figures and she was exceptional. I had done my homework before we started our search. I researched the cars and prices on Edmunds and Consumer Reports. We communication via email prior to my appointment and see knew which cars and options that I was looking for. Her price quote was honest and more than fair. When we arrived she took us out for a test drive and thoroughly explained the vehicle and see had me use the back up camera during the test drive. SHE WAS VERY ENJOYABLE TO BE WITH AND MADE MY WIFE AND I VERY COMFORTABLE. When we sat down to finalize the deal everything was very straight forward. She was patient and didn't rush through anything. We ended up buying 2 cars because it was a fair deal. Keep up the good work Christina, you do your job very well. More
good first car buying experience I was shopping for my first car and I was recommended to Freeman Mazda, by my friend. Christina Figures was my sales rep, and she did an excellent job I was shopping for my first car and I was recommended to Freeman Mazda, by my friend. Christina Figures was my sales rep, and she did an excellent job in helping me understand the nuances in car buying. She was also able to give me a good offer for a 2016 Mazda CX5. Even though I could not go with the auto loan rates that was offered to me by their finance department, I got a very good rate from my credit union. So, overall it was a very positive experience and I would definitely recommend freeman mazda and Christina to any one who is in the market. More
Glad to be a repeat customer My daughter and I visited the dealership last year and was greeted with a friendly smile by Josue Escoto. We were looking to purchase a late model us My daughter and I visited the dealership last year and was greeted with a friendly smile by Josue Escoto. We were looking to purchase a late model used car that was affordable. Josue took his time to find just what we needed and we drove away with her vehicle the same day! Just recently, it was my turn to get a car and there was not any question that I'd return to the dealership and receive help from Josue once more! As expected, Josue took his time to find something within my price range and made sure that I would be given great treatment. I purchased a vehicle for myself and Josue made sure that it was properly serviced before taking delivery a few days later. We have been pleased with the tremendous amount of professionalism, courteous service, and friendly staff exhibited at Freeman. I would definitely recommend them! More