Norm Reeves Mazda

Easy car buying experience! I purchased my second Mazda this past week. When I went into the dealership to test drive the CX-5, I wasn't really set on buying another Mazda. After I purchased my second Mazda this past week. When I went into the dealership to test drive the CX-5, I wasn't really set on buying another Mazda. After talking with Stephanie and test driving the vehicle, I was sold. The quality of the Mazda CX-5 just didn't compare to some of the other SUVs I went and test drove. Stephanie was very helpful. I felt I could trust her the instant I met her. This is what I was looking for in a car buying experience. John was also great in the finance department. - the process was seamless. Lastly, it was because of the fantastic service department that I was at Mazda in the first place. My 2007 Mazda 3 finally "died". Andrew helped me to get in touch with the Sales department. I am looking forward to coming back for service here at Freeman Mazda.- I have yet to have a bad experience. Friendly, honest, helpful people is what I am looking for when I buy a car and have my car serviced. Freeman Mazda has always been exactly that. I highly recommend you buying your next car from here! More

Great service department Andrew, Ricky and teresa always treat me like a king when I come in. The customer service alone keeps me loyal to the dealership. Very professional an Andrew, Ricky and teresa always treat me like a king when I come in. The customer service alone keeps me loyal to the dealership. Very professional and polite and detail oriented. The service is always quick and efficient. More

Excellent Service Took Mazda 6 in for its first service July 1. The service performed was prompt, courteous and competent . . . very satisfied. Andrew Morris and Gab Took Mazda 6 in for its first service July 1. The service performed was prompt, courteous and competent . . . very satisfied. Andrew Morris and Gabriel Trevino were excellent. More

First Class Experience Mazda cars have been in my life for a long time. I have always respected this particular brand of vehicle for what it has brought to the motorist wor Mazda cars have been in my life for a long time. I have always respected this particular brand of vehicle for what it has brought to the motorist world. That being said, I am so happy to have found a dealership that cares as much about Mazda as they do their clients! I have been to Freeman Mazda on several occasions and am always impressed with the professionalism. They always bend over backwards to get every detail covered. By now, I have encountered almost all of the staff and can vouch that they are the real deal. Thank you Freeman Irving for getting me into my dream vehicle!!! More

Great Experience I recently puchased a new car from freeman Mazda as soon as walk in door starting with the receptionist i really felt welcome and the sales person sh I recently puchased a new car from freeman Mazda as soon as walk in door starting with the receptionist i really felt welcome and the sales person she was great she didn't make me feel like i had to rush she was great in explaniing everything and work around my sechule any question that i had she respone very quikly by email or phone. I highly recommed Freeman Mazda ot anyone looking for a car. More

Great Christina figures was helpful and very sweet. I had a great experience. The only problem I had was from the guy who we did the payment transactions th Christina figures was helpful and very sweet. I had a great experience. The only problem I had was from the guy who we did the payment transactions through. He never put the vin number on the paper work that I signed, so when the amazing Christina went to pick up my car from Fort Worth, they had already sold the vehicle il that I already payed for. It was unfortunate and could have been prevented had he filled the paper work out correctly. I don't remember his name sadly. More

Great First Car Buying Experience I recently purchased a brand new CX-5 from Freeman Mazda. From the get go, the staff was welcoming, easy to work with, respectful, and understood my c I recently purchased a brand new CX-5 from Freeman Mazda. From the get go, the staff was welcoming, easy to work with, respectful, and understood my car buying needs. Working with Product Specialist Christina Figures, I received prompt answers to my initial e-mail inquiries and great Customer Service! Christina was very helpful in setting up a test drive, explaining all of my financing options, and was a fair negotiator. She took the time to come up with a creative deal that allowed us to both meet in the middle. After agreeing to the terms and conditions Christina when above and beyond to get my new CX-5 ready in a timely fashion and take care of all of my paperwork. I really enjoyed working with her; she took the stress out of the whole car buying experience and I would certainly work with her again in the future. Two days after I purchased my new CX-5 I took it in to get detailed. Their service department was also a refreshing experience. I dropped my car off on the way to work, was given a nice loaner and was on my way within 15min. My car was ready by lunchtime. The service folks were polite, up front, and took the time to make sure I had everything I needed for my new car. I highly recommend Freeman Mazda to anyone looking for a little more zoom zoom - they were great! More

Great Experience The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. More

Accommodating and informative - friendly Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being m Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being made to feel foolish. More

Best new car experience EVER From beginning to end, Christina made my new car experience with Freeman Mazda an absolute joy. Armed with knowledge, professionalism, and a desire t From beginning to end, Christina made my new car experience with Freeman Mazda an absolute joy. Armed with knowledge, professionalism, and a desire to go the distance for her customers, this young woman is already at the top of her game. If you are wanting to buy or lease a new Mazda, look no further than Christina Figures; she will certainly make it the best experience you ever thought possible. There aren't enough praises to go around for the team at Freeman Mazda; this is a fine group of people to purchase a new vehicle from! More